Operations Manager

22 hours ago


Kolkata, West Bengal, India CLIRNET Full time
Job Title: Senior Operations Executive

Company Overview CLIRNET is a dynamic organization seeking a highly skilled Sr. Operations Executive to join its growing team and drive the seamless functioning of our video-based platform, DocTube.

Estimated Salary Range: ₹800,000 - ₹1,200,000 per annum Based on industry standards for operations management roles in Kolkata, India.

Job Description As an Sr. Operations Executive, you will play a crucial role in ensuring the optimal performance of our platform, streamlining processes, and enhancing the user experience.

Main Responsibilities:
  1. Content Management: Oversee the end-to-end content management process, ensuring accurate and timely upload, categorization, and metadata enrichment of video content.
  2. Quality Assurance: Develop and implement QA & QC processes to ensure the integrity of the video content and platform functionality by monitoring key performance indicators to track and improve content and operational quality.
  3. User Experience Enhancement: Collaborate with the product team to identify and implement features that enhance the user experience on the video-based website.
  4. Vendor Management: Manage relationships with third-party vendors and service providers to ensure seamless integration and performance.
  5. Data Analysis and Reporting: Generate regular reports and actionable insights to guide decision-making processes.
  6. Compliance and Risk Management: Identify and mitigate operational risks to ensure the security and stability of the video-based website.
  7. Technology Integration: Evaluate and implement new tools and software to enhance efficiency and creative capabilities.
  8. Process Optimization: Analyze and optimize operational workflows to streamline processes, improve efficiency, and work towards automation of processes.

Essential Skills and Qualifications To excel as an Sr. Operations Executive, you should possess:

- Excellent analytical and problem-solving abilities.
- Familiarity with content management systems and online platform operations.
- Solid understanding of quality assurance processes and best practices.
- Effective communication and negotiation skills.
- Ability to thrive in a fast-paced, dynamic environment.

The ideal candidate should have a proven experience of at least 3-5 years in operations management, preferably in the online video content industry or digital media, along with a Bachelor's degree in Science, Business Administration, Operations Management, or a related field.

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