
Cluster Retail Excellence Lead
1 week ago
We are seeking an experienced retail professional to lead our cluster sales efforts. As a Cluster Sales Manager, you will be responsible for driving revenue growth and ensuring the success of our stores within the cluster.
Your primary focus will be on developing and implementing strategies to achieve revenue targets, conducting market analysis, and identifying opportunities and threats to enhance competitiveness.
You will also be responsible for providing support in the implementation of strategic projects, collaborating with store managers to develop budgets, monitoring store metrics, and taking corrective actions as needed.
In addition, you will provide guidance and support to store managers in store management and effectively executing store initiatives, monitor and evaluate marketing activities for effectiveness, and provide inputs to the planning team.
As a key member of our team, you will be expected to drive strict adherence to Standard Operating Procedures (SOPs) across all stores within the cluster, provide inputs to update SOPs as needed, and undertake daily store visits to ensure store processes are followed.
You will also be responsible for overseeing stock planning and inventory management for the entire cluster, collaborating with cross-functional teams to get the necessary support and resolutions to meet store targets, and driving the implementation of consistent customer experience standards across all stores within the cluster.
Gathering and analyzing customer feedback to continuously enhance service quality and customer experience is also a critical aspect of this role.
This position requires a high level of motivation, strong communication skills, and the ability to work effectively in a fast-paced environment.
Ambitious candidates with a passion for delivering results-driven solutions are encouraged to apply.
Required Skills and Qualifications- 5-10 years of experience in retail or a related field
- MBA from a premium college preferred
- Excellent knowledge of the retail domain, market trends, competitions, and consumer behavior
- Demonstrated success in implementing and optimizing operational processes to drive efficiency and effectiveness in a store
- Proven ability to troubleshoot operational challenges and implement effective solutions
- Ability to effectively collaborate and communicate across different departments of the organization
- Experience in implementing initiatives to enhance customer experience
- Ability to analyze and interpret data
This role offers a unique opportunity to grow your career in a dynamic and challenging environment. You will have the chance to work with a talented team, develop your skills and expertise, and contribute to the success of our stores.
In return for your hard work and dedication, you can expect a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
OthersWe are committed to creating a workplace that is inclusive, respectful, and supportive of all employees. We believe that diversity and inclusion are essential to achieving our business goals and creating a positive work environment.
If you are a motivated and ambitious individual who is passionate about delivering results-driven solutions, we encourage you to apply for this exciting opportunity.
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