Senior Program Lead

1 day ago

Mangalore, Karnataka, India beBeeProjectManager Full time US$ 9,00,000 - US$ 11,00,000
Project Manager Job Overview

This is a full-time remote role for a Senior Project Manager. The successful candidate will be responsible for overseeing project timelines, coordinating with various departments, and ensuring successful project delivery.

The ideal candidate will have experience in managing projects in the loyalty industry, with a strong technical background and knowledge of tools such as JIRA, Confluence, Trello, Miro, Azure DevOps Boards (ADO), Asana, DB-SQL, MS Office Tools like Excel and Power Point, Postman, AWS Cloud, WinSCP, Filezilla, Putty, Figma.

Key Responsibilities:
  • Manage project timelines and coordinate with various departments to ensure successful project delivery.
  • Oversee the expediting process, handle inspections, logistical management, and ensure projects adhere to set deadlines and quality standards.
  • Develop comprehensive product documents, including requirement specifications, user manuals, and technical guides to ensure clarity and alignment across teams.
  • Create impactful presentations for stakeholders and clients, and assist the sales team with product demonstrations and technical expertise.
  • Engage with stakeholders through interviews, workshops, and surveys to gather detailed business and technical requirements.
  • Lead User Acceptance Testing (UAT) processes by coordinating with end-users to validate the product against business requirements and user needs.
  • Oversee user testing efforts to ensure the product delivers a seamless user experience.
  • Act as a liaison between business units, technical teams, and external partners to facilitate clear and effective communication.
  • Collaborate on the development of strategic product roadmaps that align with business objectives and market demands.
  • Conduct market studies to identify industry trends, customer needs, and competitive landscapes to inform product development.
  • Work closely with the sales team to provide product knowledge, address client inquiries, and support pre-sales activities.
  • Partner with QA teams to ensure product quality, including leading efforts in User Testing (UT) and overseeing UAT processes.
Requirements:
  • Experience in Loyalty industry is a MUST.
  • Minimum 3 years as project manager for a SaaS company.
  • Technically sound with knowledge of tools such as JIRA, Confluence, Trello, Miro, Azure DevOps Boards (ADO), Asana, DB-SQL, MS Office Tools like Excel and Power Point, Postman, AWS Cloud, WinSCP, Filezilla, Putty, Figma.

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