Senior Hospitality Manager

1 day ago

Chennai, Tamil Nadu, India beBeeManager Full time ₹ 1,04,000 - ₹ 1,30,878

Hotel Operations Manager Role Summary

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This is a strategic business leadership position that oversees the operations of our hotel. As a Hotel Operations Manager, you will be responsible for developing and implementing departmental strategies to meet or exceed guest expectations.

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Key Responsibilities:

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  • Manage profitability by analyzing service issues, identifying trends, and making informed decisions to drive revenue growth.

  • Develop and implement operational strategies aligned with brand standards, ensuring seamless execution and excellent guest satisfaction results.

  • Lead and motivate teams to achieve exceptional performance in managing occupancy, rate, wages, and controllable expenses.

  • Communicate effectively with employees, guests, and stakeholders to foster a positive work environment and exceed customer expectations.

  • Champion change and ensure successful implementation of brand initiatives, promoting employee engagement and ownership.

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Requirements and Qualifications

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We are seeking an experienced professional with a strong background in hospitality management, preferably holding a degree in Business Administration or Hotel and Restaurant Management. The ideal candidate should have:

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  • A minimum of 2 years of experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related fields.

  • Excellent communication, leadership, and problem-solving skills, with a proven track record of driving results and improving processes.

  • Ability to analyze data, identify trends, and make informed decisions to drive revenue growth and enhance guest satisfaction.

  • Familiarity with brand standards and ability to champion change, promote employee engagement, and ensure successful implementation of initiatives.

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Benefits

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Our company offers a competitive compensation package, including benefits such as health insurance, retirement plans, and paid time off. Additionally, we provide opportunities for professional growth and development, recognizing individual contributions and achievements through our recognition program.

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Working at Our Company

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As a member of our team, you can expect a dynamic and supportive work environment where innovation, creativity, and collaboration thrive. We prioritize employee well-being, fostering open communication, and encouraging continuous learning and growth. If you share our passion for delivering exceptional guest experiences and driving business success, join our team today

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