Chief Business Insights Officer

2 days ago

Ahmedabad, Gujarat, India beBeeDataAnalytics Full time US$ 60,000 - US$ 90,000

Seeking a Data Analytics Expert

Vitelco is looking for an experienced professional to join their team as a Data Analytics Specialist. The ideal candidate will have at least 5+ years of experience in the telecommunications sector, with a focus on customer lifecycle and business intelligence.

  • Analyze data from various sources to prepare comprehensive reports and critical insight reports related to campaigns and customer lifecycle activities and performances.
  • Create reports requested by customers and teams using reporting tools, and conduct analyses of postpaid and prepaid customers.
  • Produce reports that directly impact the customer lifecycle, such as KPIs and ROI, to measure campaign effectiveness.
  • Build regular dashboards and publish performance summaries.
  • Measure campaign performance using metrics such as customer acquisition, retention, engagement, and revenue growth for both postpaid and prepaid segments.
  • Use data analytics to understand customer segments, behaviors, and preferences.
  • Provide recommendations to improve customer experience and develop campaign strategies.

Requirements

  • Bachelor's or MBA degree in Data Analytics, Statistics, Marketing, Business, or a related field.
  • Minimum of 4 years of experience with data analysis tools, particularly SQL, Excel, and big data queries. Experience with tools like Tableau or Power BI is a plus.
  • Ability to manage large datasets while maintaining data integrity.
  • Strong communication skills with the ability to explain complex data to non-technical stakeholders.
  • Knowledge of campaign metrics, customer lifecycle management, and campaign performance concepts.
  • Proficiency in English.

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