Senior Unified Communications Professional

2 days ago

Vijayawada, Andhra Pradesh, India beBeeUnifiedCommunications Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Job Title: Unified Communications Expert

Our organization seeks a seasoned Unified Communications Engineer to lead the design and implementation of complex communication systems for clients.

Key Responsibilities:
  • UC Architecture & Design: Develop a deep understanding of Unified Communications products like CUCM, CUC, IM & Presence, and Expressways. Design and troubleshoot clusters, inter-cluster trunks, and high availability configurations.
  • PSTN Trunking & Interoperability: Design and troubleshoot SIP trunks, PRIs with carriers, including codec negotiation, SIP headers, PRIs, and call routing logic.
  • CUBE & Voice Gateway Configurations: Advanced IOS gateway setup (MGCP, H.323, SIP), dial peers, DSP resources, and survivability strategies.
  • Analog Devices: Understanding of Analog Devices such as Analog Gateways, Analog Phones, Fax Devices, DTMF & Dial-tone behavior, FXS/FXO Ports.
  • Call Flow Engineering: End-to-end call flow design across multiple platforms (CUCM, Unity, UCCX/UCCE, Expressway).
  • Virtualization & Cloud Migration: Deploying IPT solutions on UCS platforms or migrating to cloud-based collaboration (Webex Calling, Cisco HCS).
Strategic & Operational Skills:
  • Capacity Planning & Scalability: Forecasting growth, designing scalable dial plans, and managing bandwidth across WAN links.
  • Disaster Recovery & Redundancy: Architecting failover strategies, backup systems, and DR testing protocols.
  • Integration Expertise: Connecting IPT with third-party systems (CRM, ERP, SIP endpoints, SBCs).
  • Change Control & Governance: Leading change advisory boards, documenting impact assessments, and enforcing configuration standards.

The ideal candidate should possess 10+ years of experience in Unified Communications and demonstrate excellent technical skills, analytical abilities, and problem-solving expertise.

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