Customer Experience Specialist

3 days ago


Vizag, Andhra Pradesh, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878
Job Description

We are seeking a highly motivated and experienced professional to join our team as a Customer Service Representative. The successful candidate will be responsible for identifying target areas for prospective business, pre-screening customer segments, and ensuring high customer satisfaction levels.


Key Responsibilities:
  • Identify target areas for prospective business by analyzing market trends and customer needs.
  • Pre-screen customer segments as per the organization's norms to ensure effective sales promotion activities.
  • Ensure compliance with all Audit / RBI regulations to maintain a strong brand image.

Required Skills and Qualifications:
  • Strong communication and interpersonal skills to build strong client relationships internally and externally.
  • Excellent problem-solving skills to resolve customer complaints in a timely manner.
  • Ability to work under pressure and meet deadlines while maintaining a high level of accuracy.

Benefits:
  • A competitive salary package and benefits to attract and retain top talent.
  • A dynamic and supportive work environment that fosters growth and development.
  • The opportunity to work with a leading organization that values innovation and excellence.

Others:

We offer a range of employee benefits, including health insurance, retirement plans, and paid time off. We are an equal opportunities employer and welcome applications from diverse candidates.



  • Vizag, Andhra Pradesh, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Service SpecialistWe are seeking a Customer Service Specialist to join our team. The ideal candidate will have excellent customer support and customer service skills, strong customer satisfaction and customer experience skills, good phone etiquette, and excellent communication and interpersonal skills.This is a full-time on-site role that involves...


  • Vizag, Andhra Pradesh, India beBeeSupport Full time ₹ 4,00,000 - ₹ 8,00,000

    Bhanzu seeks a proactive and result-driven Support Specialist to deliver exceptional customer experiences. As the primary point of contact, you will be responsible for providing timely and accurate responses to customer queries via phone, email, or chat.Key Responsibilities:Act as the face of Bhanzu support and respond to customer inquiries in a professional...


  • Vizag, Andhra Pradesh, India beBeeAssurance Full time ₹ 8,00,000 - ₹ 12,00,000

    Quality Assurance SpecialistJob Summary:Evaluate and improve the quality of inbound/outbound calls by monitoring, assessing, and scoring them against defined parameters.Collaborate with agents to enhance performance through constructive feedback and coaching.Identify areas for improvement in communication, process adherence, and customer handling.Develop and...


  • Vizag, Andhra Pradesh, India beBeeSupport Full time ₹ 35,00,000 - ₹ 70,00,000

    Customer Support SpecialistWe are seeking an experienced and skilled Customer Support Specialist to join our team.Job Responsibilities:Provide timely and effective support to customers via phone, addressing their queries and concerns.Offer accurate and up-to-date information on products and services, ensuring customer satisfaction and loyalty. Troubleshoot...


  • Vizag, Andhra Pradesh, India beBeeCustomerExperience Full time ₹ 26,000 - ₹ 36,000

    Unlock Your Potential in a Customer-Focused RoleJob OverviewAs a Customer Support Specialist, you will be responsible for delivering exceptional customer experiences. This role is ideal for individuals who thrive in fast-paced environments and are passionate about providing top-notch support.Key Responsibilities:Address customer inquiries and concerns in a...


  • Vizag, Andhra Pradesh, India beBeeCare Full time ₹ 3,00,000 - ₹ 6,00,000

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to handle customer inquiries in a professional and polite manner.Key Responsibilities:Handle inbound and...


  • Vizag, Andhra Pradesh, India beBeeCustomer Full time ₹ 12,00,000 - ₹ 15,00,000

    Customer Experience Professional">Strategically respond to customer inquiries and deliver tailored solutions.Effectively address and manage customer feedback to ensure optimal satisfaction levels.Assist with order processing, resolving payment-related issues efficiently. Maintain a positive, professional demeanor in all customer interactions.We are seeking...


  • Vizag, Andhra Pradesh, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 8,00,000

    Job Opportunity: Customer Service RepresentativeWe are seeking an experienced and proactive professional to handle customer inquiries with empathy and efficiency, ensuring a smooth and positive customer experience.This role involves handling customer queries via various channels, resolving issues promptly while maintaining a positive and professional...


  • Vizag, Andhra Pradesh, India beBeeRetention Full time ₹ 7,50,000 - ₹ 10,00,000

    Customer Retention SpecialistWe are seeking an experienced Customer Retention Specialist to strengthen relationships with our loyal customer base.This role will focus on managing the customer lifecycle, personalization, loyalty, and repeat purchase growth across digital channels.You will utilize data-driven insights, creative campaigns, and automation to...


  • Vizag, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 80,00,000

    Job Title">We are a global leader in delivering exceptional customer experiences. Our innovative solutions help top real estate marketing companies worldwide provide state-of-the-art multimedia products to their clients.As a Senior Customer Support Specialist, you will work independently with our customers in Ontario, Canada, providing expert support and...