Customer Experience Specialist

5 days ago


Vizag, Andhra Pradesh, India beBeeCare Full time ₹ 3,00,000 - ₹ 6,00,000
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

The ideal candidate will possess excellent communication skills, both written and verbal, and be able to handle customer inquiries in a professional and polite manner.

Key Responsibilities:

  • Handle inbound and outbound customer service calls, emails, and messages in a timely and efficient manner.
  • Address customer complaints and resolve issues promptly and fairly.
  • Process and manage customer orders, including tracking and updating order status, shipping details, and returns/refunds where applicable.
  • Coordinate with internal teams for order fulfillment and ensure seamless customer experience.
  • Maintain accurate records of customer interactions and transactions.
  • Provide feedback to improve customer service processes and contribute to the development of new ideas and solutions.

Requirements:

  • Minimum 1 year of experience in customer service/call handling (e-commerce preferred).
  • Familiarity with e-commerce platforms and strong technical skills.
  • Excellent problem-solving ability, customer-first approach, and basic computer knowledge (MS Office, Email, CRM tools).
  • Ability to multitask, handle pressure in a fast-paced environment, and work effectively in a team.

Education:

  • Graduate/Diploma in any discipline.
  • Additional training in customer service is a plus.

About the Opportunity:

This is an exciting opportunity to join a dynamic team and contribute to delivering exceptional customer experiences. We offer a supportive work environment, opportunities for growth and development, and a competitive salary package.



  • Vizag, Andhra Pradesh, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Service SpecialistWe are seeking a Customer Service Specialist to join our team. The ideal candidate will have excellent customer support and customer service skills, strong customer satisfaction and customer experience skills, good phone etiquette, and excellent communication and interpersonal skills.This is a full-time on-site role that involves...


  • Vizag, Andhra Pradesh, India beBeeSupport Full time ₹ 4,00,000 - ₹ 8,00,000

    Bhanzu seeks a proactive and result-driven Support Specialist to deliver exceptional customer experiences. As the primary point of contact, you will be responsible for providing timely and accurate responses to customer queries via phone, email, or chat.Key Responsibilities:Act as the face of Bhanzu support and respond to customer inquiries in a professional...


  • Vizag, Andhra Pradesh, India beBeeSupport Full time ₹ 35,00,000 - ₹ 70,00,000

    Customer Support SpecialistWe are seeking an experienced and skilled Customer Support Specialist to join our team.Job Responsibilities:Provide timely and effective support to customers via phone, addressing their queries and concerns.Offer accurate and up-to-date information on products and services, ensuring customer satisfaction and loyalty. Troubleshoot...


  • Vizag, Andhra Pradesh, India beBeeCustomerExperience Full time ₹ 26,000 - ₹ 36,000

    Unlock Your Potential in a Customer-Focused RoleJob OverviewAs a Customer Support Specialist, you will be responsible for delivering exceptional customer experiences. This role is ideal for individuals who thrive in fast-paced environments and are passionate about providing top-notch support.Key Responsibilities:Address customer inquiries and concerns in a...


  • Vizag, Andhra Pradesh, India beBeeCustomer Full time ₹ 12,00,000 - ₹ 15,00,000

    Customer Experience Professional">Strategically respond to customer inquiries and deliver tailored solutions.Effectively address and manage customer feedback to ensure optimal satisfaction levels.Assist with order processing, resolving payment-related issues efficiently. Maintain a positive, professional demeanor in all customer interactions.We are seeking...


  • Vizag, Andhra Pradesh, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 8,00,000

    Job Opportunity: Customer Service RepresentativeWe are seeking an experienced and proactive professional to handle customer inquiries with empathy and efficiency, ensuring a smooth and positive customer experience.This role involves handling customer queries via various channels, resolving issues promptly while maintaining a positive and professional...


  • Vizag, Andhra Pradesh, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878

    Job DescriptionWe are seeking a highly motivated and experienced professional to join our team as a Customer Service Representative. The successful candidate will be responsible for identifying target areas for prospective business, pre-screening customer segments, and ensuring high customer satisfaction levels.Key Responsibilities:Identify target areas for...


  • Vizag, Andhra Pradesh, India beBeeRetention Full time ₹ 7,50,000 - ₹ 10,00,000

    Customer Retention SpecialistWe are seeking an experienced Customer Retention Specialist to strengthen relationships with our loyal customer base.This role will focus on managing the customer lifecycle, personalization, loyalty, and repeat purchase growth across digital channels.You will utilize data-driven insights, creative campaigns, and automation to...


  • Vizag, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 80,00,000

    Job Title">We are a global leader in delivering exceptional customer experiences. Our innovative solutions help top real estate marketing companies worldwide provide state-of-the-art multimedia products to their clients.As a Senior Customer Support Specialist, you will work independently with our customers in Ontario, Canada, providing expert support and...


  • Vizag, Andhra Pradesh, India beBeeRepresentative Full time ₹ 57,60,000 - ₹ 86,40,000

    Customer Support RepresentativeThe ideal candidate will be a highly energetic and empathetic individual who excels at providing exceptional customer experiences. As a key member of our operations team, you will play a crucial role in delivering outstanding service to our customers.Key Responsibilities:Address Verification: Make confirmation calls to verify...