
Senior Enterprise Product Leader
2 weeks ago
Overview
We are seeking a senior-level leader to serve as the Head of Product, responsible for the post-implementation strategy, evolution, and optimization of our Salesforce platform and related business systems.
This is not an implementation-focused role. Instead, this leader will own the long-term roadmap and drive ROI across multiple business units — including Sales & Recruiting/Delivery, Operations, and Strategic Services — ensuring Salesforce and its integrations are continuously adapted to serve our strategic goals.
Key Responsibilities
- Own the post-implementation evolution of the Salesforce ecosystem, focusing on strategic enhancement, continuous optimization, and enterprise-wide ROI.
- Develop and execute a cross-functional product roadmap that aligns Salesforce capabilities with business objectives, incorporating feedback from leadership, end-users, and external advisors.
- Collaborate with executive and departmental leaders across several business units to define needs, identify inefficiencies, and uncover opportunities for automation and innovation.
- Work directly with technical teams and external developers to translate complex business requirements into scalable, high-impact solutions.
- Lead change management and stakeholder alignment efforts to ensure adoption, communication, and understanding of platform changes and new capabilities.
- Design and refine user experiences including dashboards, reports, and workflows that elevate decision-making and reduce manual work.
- Continuously monitor performance metrics and KPIs, ensuring platform enhancements are driving measurable impact across revenue, efficiency, and engagement.
- Stay informed of Salesforce platform updates and industry best practices, proactively proposing new capabilities to future-proof our systems and maintain competitive edge.
- Serve as the strategic liaison between business stakeholders and technical implementation teams—ensuring technology enables, rather than limits, business goals.
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