Lead Luxury Training Developer

2 days ago

Hyderabad, Telangana, India beBeeLuxuryRetail Full time ₹ 12,20,000 - ₹ 15,65,000
\Training Lead Specialist\

The Training Lead Specialist will drive the development of learning and growth strategies across our organization, focusing on delivering exceptional customer experiences and upskilling employees to meet evolving business needs.

\Key Responsibilities:\
  • \
  • Strategic Training Development\
    • \
    • Design and execute a comprehensive training strategy aligned with business objectives.\
    • Identify training needs through analysis and partner with leaders to create customized programs.\
    • Benchmark training against industry best practices to ensure competitive advantage.\
    • Collaborate with Retail Operations, Merchandising, and HR to embed training in our company culture.\
    • Create and deliver training modules on customer service, clienteling, and selling skills.\
    • Develop product knowledge sessions in collaboration with design/merchandising teams.\
    • Implement e-learning and blended learning solutions to enhance accessibility.\
    • Monitor effectiveness of training programs through assessments, mystery audits, customer feedback, and sales performance.\
    • Establish KPIs and reporting metrics for training impact.\
    • Standardize induction programs for all new hires.\
    • Introduce new learning methodologies and stay updated with luxury retail training trends.\
    • Develop and implement a framework to evaluate training effectiveness at all levels.\
    • Measure pre- and post-training impact on key business metrics.\
    • Collect and analyze participant feedback, customer feedback, and manager inputs to refine programs.\
    • Generate regular reports on training outcomes for leadership.\\[/ul>\
    • Required Skills & Qualifications\
      • \
      • A strong background in luxury retail, customer service, and brand management.\
      • Exceptional facilitation, communication, and presentation skills.\
      • Ability to design engaging, interactive training content.\
      • Analytical mindset to measure ROI of training programs.\
      • Leadership and people management skills.\
      • Strong stakeholder management and cross-functional collaboration.\
      • Prior experience in luxury retail, fashion, or hospitality is mandatory.\
      • Master's degree in HR, Business, or related field.\\[/ul>\Why Join Us?\

We offer a dynamic work environment that fosters growth and excellence. Our team members are passionate about delivering exceptional customer experiences and driving business success.

\

We are committed to developing our employees' skills and providing opportunities for advancement.

\\[/div>

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