Reservation Sales Specialist

4 days ago

Nashik, Maharashtra, India beBeeReservations Full time ₹ 36,00,000 - ₹ 72,00,000

**Job Description**

We are seeking a highly skilled Reservation Sales Specialist to manage guest reservations and drive sales conversions. This role requires exceptional communication, sales skills, and the ability to deliver seamless guest experiences.

The ideal candidate will have excellent interpersonal skills, be able to multitask in a fast-paced environment, and maintain accurate records of reservations, guest preferences, and reports.

Key Responsibilities:

  • Manage room reservations, group bookings, and event inquiries via phone, email, and OTAs.
  • Provide accurate information on availability, pricing, packages, and promotions.
  • Convert inquiries into confirmed bookings by upselling and promoting hotel services.
  • Coordinate with operations teams (Front Office, Housekeeping, F&B) for guest requirements.

Required Skills and Qualifications:

  • Bachelor's degree in Hotel Management, Hospitality, or related field.
  • Prior experience in reservations, sales, or guest relations in the hospitality industry.
  • Strong communication skills (English preferred).
  • Familiarity with hotel PMS and OTA platforms.
  • Sales-driven, customer-oriented, and detail-focused.

Benefits:

This is an exciting opportunity to work in a dynamic and growing organization where you can build a successful career in the hospitality industry. As a Reservation Sales Specialist, you will have the opportunity to develop your skills and knowledge in reservation management, sales, and customer service.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

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