
Client Liaison Specialist
4 days ago
As a vital member of our team, you will play a crucial role in connecting with high-net-worth individuals and showcasing the value of our premium products.
- Utilize provided leads and directories to initiate proactive calls to prospective clients.
- Engage in meaningful conversations with clients using a polished and professional tone, effectively communicating the benefits of our offerings.
- Clearly articulate the unique value proposition of our products, addressing potential concerns and qualifying potential leads.
- Qualify potential leads and schedule appointments/meetings for our Sales Team, ensuring seamless communication and follow-through.
- Maintain accurate records of calls, feedback, and follow-ups using CRM tools, providing valuable insights for team improvement.
- Provide exceptional client support, handling basic queries and routing complex concerns appropriately to ensure client satisfaction.
- Collaborate closely with internal teams to guarantee a cohesive and outstanding client experience.
- Proficient command of both Hindi and English – verbal and written, enabling effective communication with diverse clients.
- Exceptional telephone etiquette and interpersonal skills, fostering strong relationships with clients and colleagues alike.
- Persuasive and confident communication style, allowing for successful qualification and conversion of potential leads.
- Previous experience in telecalling, customer support, or sales coordination is highly valued, demonstrating adaptability and a willingness to learn.
- Ability to work independently, prioritize tasks efficiently, and meet appointment targets while maintaining a professional demeanor.
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Medical Liaison Specialist
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Client Liaison Specialist
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Executive Client Liaison
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Client Success Specialist
1 week ago
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