
Client Success Specialist
2 days ago
We are seeking a skilled Client Success Specialist to support our clients in achieving their goals.
Key Responsibilities:
- Engage with clients to provide exceptional service and support.
- Ensure smooth onboarding and ongoing support for enhanced client satisfaction.
- Resolve client queries efficiently, focusing on retention and growth.
- Leverage sales acumen to identify upselling and cross-selling opportunities.
- Maintain accurate records of client interactions and feedback.
Required Skills & Qualifications:
- Bachelor's degree in any field.
- Fluency in English is mandatory.
- Additional proficiency in other languages is an added advantage.
- Excellent communication skills in English with no errors.
- Strong interpersonal skills with a client-first approach.
- Fresher and experienced candidates are welcome to apply.
- Preferred: Experience in customer-facing sales roles.
Interview Process:
- HR Round
- Versant 5 (Certified)
- Written Assessment
- Operations Round
- Client Round
Employment Details:
- Rotational Shifts (Female employees – day shifts until 8 PM; Male employees – full rotational shifts).
- 6 days a week working schedule.
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