HR Transformation Lead

2 days ago

Tirupati, Andhra Pradesh, India beBeeHumanResource Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title: Executive HR Business Partner

This is a dynamic role that will lead HR operations for assigned verticals/processes, support business functions, drive employee engagement and retention initiatives, and ensure policy compliance.

  • Key Responsibilities:
  • Address and resolve employee queries and concerns efficiently; track and report resolution Turnaround Time (TAT).
  • Enforce labor laws, company discipline, and the Code of Conduct.
  • Maintain attrition at or below 5%.
  • Lead engagement activities, facilitate action planning, record meeting outcomes, and ensure timely follow-ups.
  • Ensure timely KRA sign-offs for new joiners and during internal movements; monitor half-yearly and annual appraisals.
  • Track training plan adherence for assigned verticals/processes.
  • Conduct exit interviews, analyze survey data, and present actionable insights and trends.
  • Implement effective strategies to enhance employee retention and workplace satisfaction.
  • Support employer branding and monitor industry HR best practices.
  • Ensure adherence to internal policies including Security, Privacy, Zero Tolerance, Disciplinary, and Learning Agreements.
Qualifications and Skills
  • Education: Graduate in any field preferably with a degree in Psychology, Industrial Relations, or Human Resource Management.
  • Experience: Proven experience in HR Generalist or Specialist roles, especially in labor relations and employee engagement in a BPO/Call Center environment.
  • Skills & Competencies:
  • Proficiency in MS Office tools (Excel, PowerPoint, Word)
  • Strong analytical and problem-solving skills
  • Basic understanding of labor laws and HR practices
  • Ability to multitask and manage deadlines
  • Excellent verbal and written communication skills
  • Strong interpersonal and conflict-resolution abilities
Benefits

You will have the opportunity to shape HR practices, contribute to a culture of excellence, and grow your career in a dynamic people-first environment. Become part of a global leader that drives meaningful transformation in the travel and hospitality domain.

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