Data Operations Director
3 days ago
About Our Team
With a global presence in over 100 countries, we offer an unparalleled opportunity to grow your career and contribute to the world's largest employer.
Our dynamic offices serve as innovation hubs, designed to expand our talent base and in-house expertise.
Observability Lead PositionThe Observability Lead is responsible for establishing and advancing observability practices across Enterprise Data & Analytics Platforms.
This role ensures end-to-end visibility into platform performance, data pipeline health, system availability, and operational SLAs.
- Design comprehensive frameworks to monitor performance, reliability, and availability of EDAA data platforms and services.
- Define and track key metrics across critical platform components and data pipelines.
- Lead the integration of monitoring, logging, tracing, and alerting tools to enable real-time insights and root cause analysis.
- Collaborate with platform engineering, SRE, and product teams to enhance observability coverage and automate incident responses.
- Drive the adoption of best practices in telemetry collection, dashboards, and visualization for operational excellence.
- Oversee incident management processes and post-mortem practices to ensure continuous reliability improvements.
- Provide leadership in tool evaluation and deployment across observability and performance management platforms.
- Partner with security, compliance, and data governance teams to ensure visibility into data usage, lineage, and policy adherence.
- Lead operational reviews and reporting to highlight system health, risks, and opportunities for optimization.
- Mentor engineers and analysts on observability concepts and tools to build a culture of shared ownership and resilience.
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