International Visa Specialist
5 days ago
About Us
We offer professional visa application and processing services to individuals seeking international travel.
This role involves guiding clients through the visa process, ensuring they receive accurate advice and timely updates.
- Provide personalized visa guidance to clients, explaining visa types, eligibility criteria, documentation requirements, and procedures.
- Assist clients in completing necessary forms and documentation, ensuring compliance with visa regulations.
- Stay up-to-date with the latest immigration rules, visa categories, and travel regulations.
- Foster effective communication with clients via phone, email, and in-person interactions, resolving queries promptly and professionally.
- Review client documents to ensure completeness and adherence to visa requirements.
- Collaborate with embassies, consulates, and visa processing centers when required.
- Maintain accurate records of client interactions, applications, and outcomes.
- Regularly update clients on application status and provide next steps.
Requirements:
- A minimum of 2 years of experience in visa counselling, immigration services, or customer-facing roles related to travel or international education.
- In-depth knowledge of visa application processes and travel documentation.
- Excellent verbal and written communication skills.
- Strong interpersonal and problem-solving abilities.
- A high level of attention to detail and organizational skills.
- The ability to manage multiple cases and prioritize tasks efficiently.
- Proficiency in Microsoft Office Suite (Word, Excel).
- An ability to work independently and collaboratively within a team environment.
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