Visa Counsellor

2 days ago

Cochin, Kerala, India Visa Roots Full time

About Visa Roots

Visa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing experience.

Role Summary:

We are looking for proactive, detail-oriented, and client-focused professionals to join our team as Visa Counsellors. In this role, you will be responsible for guiding clients through the entire visa process from initial consultation to document submission, ensuring they receive accurate advice and timely updates. Your knowledge of visa requirements and regulations, combined with strong communication skills, will play a key role in delivering an exceptional client experience.

Key Responsibilities:

  • Provide one-on-one visa counselling to clients, helping them understand visa types, eligibility, documentation, and procedures.
  • Guide clients through application processes and assist in completing required forms and documentation.
  • Stay updated with the latest immigration rules, visa categories, and travel regulations.
  • Communicate with clients via phone, email, and in person, ensuring all queries are resolved promptly and professionally.
  • Review client documents to ensure completeness and compliance with visa requirements.
  • Liaise with embassies, consulates, and visa processing centers when needed.
  • Maintain accurate records of client interactions, applications, and outcomes.
  • Follow up with clients throughout the application process to provide status updates and next steps.
  • Escalate complex cases to the appropriate internal departments when necessary.

Requirements:

  • Minimum 2 years of experience in visa counselling, immigration services, or a customer service role related to travel or international education.
  • In-depth knowledge of visa application processes and travel documentation.
  • Strong verbal and written communication skills.
  • Excellent interpersonal and problem-solving abilities.
  • High level of attention to detail and organizational skills.
  • Ability to handle multiple cases and prioritize tasks efficiently.
  • Proficiency in Microsoft Office Suite (Word, Excel).
  • Able to work independently and collaboratively in a team environment.

What We Offer:

  • Positive and supportive work environment
  • Competitive salary package
  • Private medical insurance
  • Flexible work schedules
  • Paid holidays and sick leave
  • Opportunities for professional development and certifications
  • Company-sponsored events and team-building activities
  • Free company lunches and snacks
  • Career growth and advancement opportunities
  • Staff accommodation for outstation employees

  • Visa Counsellor

    3 days ago

    Cochin, Kerala, India Visa Roots Full time

    About Visa RootsVisa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing...

  • Counsellor (Permanent)

    4 days ago

    Cochin, Kerala, India Visa Roots Full time

    About Visa Roots Visa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing experience....

  • Senior Visa Advisor

    3 days ago

    Cochin, Kerala, India beBeeImmigration Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Description:About Visa Roots offers a wide range of visa services to individuals and families.Visa Counsellors will be responsible for guiding clients through the entire visa process from initial consultation to document submission, ensuring they receive accurate advice and timely updates.Key Responsibilities include providing one-on-one visa...

  • Expert Visa Advisor

    4 days ago

    Cochin, Kerala, India beBeeCounsellor Full time ₹ 5,00,000 - ₹ 8,00,000

    Visa Counsellor RoleWe are seeking a skilled Visa Counsellor to provide expert guidance to clients throughout the entire visa application process.The ideal candidate will have in-depth knowledge of visa requirements and regulations, as well as exceptional communication skills to deliver an outstanding client experience.Main Responsibilities:Guide clients...

  • Study Visa Advisor

    3 days ago

    Cochin, Kerala, India beBeeStudy Full time ₹ 5,00,000 - ₹ 10,00,000

    Job Title: Study Visa AdvisorRole Summary:This is a full-time on-site role for a Study Visa Counsellor, located in Sahibzada Ajit Singh Nagar.Key Responsibilities:Advising students on study visa processesEvaluating documents and assisting with application submissionsProviding guidance on visa interviews and keeping up-to-date with immigration...

  • Visa Migration Specialist

    5 days ago

    Cochin, Kerala, India beBeeCounselling Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Opportunity:We are seeking a highly skilled Visa Counsellor to join our team. In this role, you will be responsible for guiding clients through the entire visa process from initial consultation to document submission.Key Responsibilities:Provide one-on-one visa counselling to clients, helping them understand visa types, eligibility, documentation, and...

  • Senior Counsellor

    14 hours ago

    Cochin, Kerala, India Univive Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Senior Counsellor – Overseas Education Location: Kochi, India Company: Univive Experience Level: 3 Years Employment Type: Full-TimeAbout UniviveUnivive is a fast-growing overseas education consultancy dedicated to helping students achieve their global academic ambitions. With partnerships spanning top-tier universities across the UK and other...

  • Visa Application Specialist

    1 day ago

    Cochin, Kerala, India beBeeVisaCounsellor Full time ₹ 9,00,000 - ₹ 12,00,000

    About Visa Counselling RoleAre you a detail-oriented and client-focused professional looking for a challenging role in visa application processing?We are seeking experienced professionals to join our team as Visa Counsellors, providing expert guidance to clients throughout the entire visa process.In this role, you will be responsible for guiding clients...

  • Global Visa Consultant

    3 days ago

    Cochin, Kerala, India beBeeVisa Full time ₹ 9,00,000 - ₹ 12,00,000

    About Visa RootsWe are a leading visa travel management company based in Kochi, India.Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing experience.Role Summary:We are seeking proactive, detail-oriented, and client-focused individuals to join us as Visa Counsellors....

  • Overseas Student Counsellor

    13 hours ago

    Cochin, Kerala, India AIM BRITZ Study Abroad Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionAIM BRITZ is a study abroad consultancy powered by a dynamic team with members who have studied at universities in the UK and Canada. Starting with a small team in London and India, we now have 50+ core members and 30+ online staff. We focus on preparing students for success with online mock interview sessions. Since 2018, we've...