Visa Counsellor

2 weeks ago

Cochin, Kerala, India Visa Roots Full time
About Visa Roots

Visa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing experience.

Role Summary:

We are looking for proactive, detail-oriented, and client-focused professionals to join our team as Visa Counsellors. In this role, you will be responsible for guiding clients through the entire visa process from initial consultation to document submission, ensuring they receive accurate advice and timely updates. Your knowledge of visa requirements and regulations, combined with strong communication skills, will play a key role in delivering an exceptional client experience.

Key Responsibilities:

- Provide one-on-one visa counselling to clients, helping them understand visa types, eligibility, documentation, and procedures.
- Guide clients through application processes and assist in completing required forms and documentation.
- Stay updated with the latest immigration rules, visa categories, and travel regulations.
- Communicate with clients via phone, email, and in person, ensuring all queries are resolved promptly and professionally.
- Review client documents to ensure completeness and compliance with visa requirements.
- Liaise with embassies, consulates, and visa processing centers when needed.
- Maintain accurate records of client interactions, applications, and outcomes.
- Follow up with clients throughout the application process to provide status updates and next steps.
- Escalate complex cases to the appropriate internal departments when necessary.

Requirements:

- Minimum 2 years of experience in visa counselling, immigration services, or a customer service role related to travel or international education.
- In-depth knowledge of visa application processes and travel documentation.
- Strong verbal and written communication skills.
- Excellent interpersonal and problem-solving abilities.
- High level of attention to detail and organizational skills.
- Ability to handle multiple cases and prioritize tasks efficiently.
- Proficiency in Microsoft Office Suite (Word, Excel).
- Able to work independently and collaboratively in a team environment.

What We Offer:

- Positive and supportive work environment
- Competitive salary package
- Private medical insurance
- Flexible work schedules
- Paid holidays and sick leave
- Opportunities for professional development and certifications
- Company-sponsored events and team-building activities
- Free company lunches and snacks
- Career growth and advancement opportunities
- Staff accommodation for outstation employees

  • Visa Counsellor

    3 weeks ago

    Cochin, Kerala, India Visa Roots Full time

    About Visa RootsVisa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing...

  • International Visa Specialist

    2 weeks ago

    Cochin, Kerala, India beBeeCounsellor Full time ₹ 8,00,000 - ₹ 12,00,000

    Visa Counsellor RoleAbout UsWe offer professional visa application and processing services to individuals seeking international travel.This role involves guiding clients through the visa process, ensuring they receive accurate advice and timely updates.Provide personalized visa guidance to clients, explaining visa types, eligibility criteria, documentation...

  • Study Abroad senior student Counsellor

    1 week ago

    Cochin, Kerala, India Studegram Edu Tech Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionWelcome to Studegram Edutech, your trusted partner in shaping academic journeys We specialize in guiding aspiring students towards their dreams of studying abroad, offering personalized consultancy services tailored to individual aspirations and goals. From selecting the right course and university to navigating visa procedures and...

  • Visa Counsellor

    2 weeks ago

    Cochin, Kerala, India Canam Consultants Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Join Our Team at Canam Consultants Position: Counselor/Senior Counselor Location: Kochi Destination: CANADA We at Canam Consultants are actively hiring experienced Counselor who are passionate about guiding students toward successful international education journeys specifically for the Canada destination. STRICTLY FOR CANADA COUNSELOR ONLY Please Note:...

  • Senior Study Abroad Counsellor

    3 weeks ago

    Cochin, Kerala, India Compass International Students Advisory Services PVT LTD Full time

    We are looking for an Overseas Education Counsellor with 2 or 3 years of experience in academic and career counselling.- Handle the end-to-end admission process.- Good working knowledge and experience in Overseas Education.- Aggressive sales and target driven.- Counsel students and coordinate for higher studies abroad.- International Student Application...

  • Senior Study Abroad Counsellor

    2 weeks ago

    Cochin, Kerala, India Compass International Students Advisory Services PVT LTD Full time

    We are looking for an Overseas Education Counsellor with 2 or 3 years of experience in academic and career counselling.Handle the end-to-end admission process.Good working knowledge and experience in Overseas Education.Aggressive sales and target driven.Counsel students and coordinate for higher studies abroad.International Student Application Screening...

  • Senior Study Abroad Counsellor

    2 weeks ago

    Cochin, Kerala, India Compass International Students Advisory Services PVT LTD Full time

    We are looking for an Overseas Education Counsellor with 2 or 3 years of experience in academic and career counselling. Handle the end-to-end admission process. Good working knowledge and experience in Overseas Education. Aggressive sales and target driven. Counsel students and coordinate for higher studies abroad. International Student Application...

  • Senior Study Abroad Counsellor

    2 weeks ago

    Cochin, Kerala, India Compass International Students Advisory Services PVT LTD Full time

    We are looking for an Overseas Education Counsellor with 2 or 3 years of experience in academic and career counselling.Handle the end-to-end admission process.Good working knowledge and experience in Overseas Education.Aggressive sales and target driven.Counsel students and coordinate for higher studies abroad.International Student Application Screening...

  • Admission Manager overseas education

    12 hours ago

    Cochin, Kerala, India DigiAcharya Pvt Ltd Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Designation: Admission Manager-Overseas EducationTL/Senior Overseas Student CounsellorsLocation : Palarivatom,EKMWe are looking for a skilled and driven Admission Manager Overseas Education to become a part of our team in Kochi. The ideal candidate will have a strong background in overseas education counselling, a deep understanding of international...

  • Overseas Education Counsellor

    2 weeks ago

    Cochin, Kerala, India Medcity Study Abroad Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title : Academic Counsellor / Overseas Education CounsellorCompany : Medcity International Overseas CorporationIndustry : Study AbroadJob Location : Kochi, KeralaJob Type : Full Time, On-siteBenefits : Attractive IncentivesThe Overseas Education Counsellor plays a vital role in the success of the study abroad business. This position carries the...