
Payment Implementation Manager
2 days ago
We are seeking an experienced and skilled professional to lead the implementation, integration, and ongoing management of our payment platform. This hybrid role combines engineering expertise with administrative ownership.
The ideal candidate has successfully delivered a full payment system implementation and can act as the subject-matter expert for all payment-related systems and operations.
Key Responsibilities- Own the end-to-end implementation of payment modules.
- Configure workflows for invoicing, recurring billing, chargebacks, and refunds.
- Manage payment accounts, user roles, permissions, and integrations with other systems.
- Ensure compliance with regulatory requirements.
- Design and maintain API integrations between payment systems and internal platforms.
- Build and manage test data environments to simulate payment flows and edge cases.
- Automate transaction scenarios for validation and regression testing.
- Implement monitoring, logging, and alerts to ensure reliability and transparency of payment flows.
- Translate business process flows into payment configurations.
- Collaborate with finance, product, and operations teams to streamline processes and improve accuracy.
- Troubleshoot and resolve payment issues, disputes, and operational bottlenecks.
- Provide internal training, documentation, and ongoing support for payment usage.
- Proven experience as a payment developer/engineer, including leading at least one payment implementation.
- Strong knowledge of payment APIs, webhooks, and modules.
- Experience with test data creation, automation, and CI/CD testing frameworks.
- Solid understanding of payment process flows, reconciliation, and dispute management.
- Ability to troubleshoot technical and business process issues end-to-end.
- Backend development experience (Node.js, Python, or similar).
- Experience in SaaS, e-commerce, or subscription-based models.
- Familiarity with finance/accounting systems and data tools.
- Exposure to compliance standards.
- Strong communication skills to collaborate with both technical and business teams.
- Analytical mindset with attention to detail and accuracy.
- Ability to document processes and simplify complex workflows.
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