Customer Experience Specialist

7 days ago

Thoothukudi, Tamil Nadu, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 20,00,000

As a critical member of our support team, the Customer Support Engineer plays a pivotal role in delivering exceptional customer experiences.

Job Description

The Customer Support Engineer is responsible for providing top-notch technical assistance to customers worldwide through various support channels. This role requires strong communication skills, excellent English language proficiency, and the ability to gather customer information efficiently.

Key Responsibilities:
  • Deliver prompt and effective issue resolution through troubleshooting and problem-solving skills.
  • Collaborate with cross-functional teams to ensure seamless customer support.
  • Develop a deep understanding of commerce platforms, including online services, Order to Cash operations, and billing systems.
  • Maintain expertise in Azure Platform and architecture.
  • Provide expert-level support for online account/login issues and conduct exploratory learning to stay up-to-date on industry trends.
About the Role

This is an outstanding opportunity for a talented individual to join our support team and make a meaningful impact on customer satisfaction.

  • Customer Experience Specialist

    5 days ago

    Thoothukudi, Tamil Nadu, India beBeeCustomerExperience Full time ₹ 10,00,000 - ₹ 15,00,000

    Customer Experience SpecialistThis role is ideal for those with a strong background in VOC (Voice of Customer) and data analysis. The incumbent will be responsible for collecting and analyzing customer feedback to improve the overall experience.Responsibilities:Collect and analyze customer feedback from various sourcesIdentify trends and areas for...

  • Customer Experience Specialist

    6 days ago

    Thoothukudi, Tamil Nadu, India beBeeCustomer Full time ₹ 30,000

    We are seeking a highly skilled and enthusiastic Customer Support Specialist to join our e-commerce voice support team. As a key member of our team, you will be responsible for delivering exceptional customer experiences through effective communication and problem-solving skills.Key ResponsibilitiesEffective Communication: Excellent written and verbal...

  • Customer Experience Specialist

    1 week ago

    Thoothukudi, Tamil Nadu, India beBeeCommunication Full time ₹ 24,00,000 - ₹ 30,00,000

    Job Title: Customer Experience SpecialistWe are seeking a highly motivated and experienced customer service professional to join our team.In this role, you will be making outbound calls to warm leads, following a script, and scheduling consultation calls.Place a high volume of outbound calls each day using an automated system.Follow scripts to explain basic...

  • Deliver Exceptional Customer Experience ]}

    5 days ago

    Thoothukudi, Tamil Nadu, India beBeeProblemSolving Full time ₹ 45,00,000 - ₹ 75,00,000

    Customer Support SpecialistThe role of the customer support specialist is to provide high-quality service to our customers, ensuring their satisfaction and loyalty.Key Responsibilities:

  • Customer Experience Champion

    6 days ago

    Thoothukudi, Tamil Nadu, India beBeeCustomerService Full time ₹ 35,00,000 - ₹ 45,00,000

    Job OverviewThe Sales & Customer Experience Specialist is a pivotal role within our organization, focused on delivering exceptional customer experiences.This full-time position involves interacting with customers through various channels, resolving issues efficiently, and collecting feedback to enhance overall satisfaction.Key responsibilities include...

  • Chief Customer Experience Officer

    4 days ago

    Thoothukudi, Tamil Nadu, India beBeeRetention Full time ₹ 60,00,000 - ₹ 80,00,000

    Customer Interaction SpecialistThis is a contract position with a global technology leader. We seek a proactive specialist to manage customer interactions, encourage purchases, and resolve account issues.Key Responsibilities:Contact customers to resolve outstanding overages or encourage purchases post-trial expiration.Process orders promptly after the...

  • Customer Engagement Specialist

    17 hours ago

    Thoothukudi, Tamil Nadu, India beBeeCustomerEngagement Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Customer Engagement SpecialistWe are seeking a results-driven customer engagement specialist to join our business team.The ideal candidate will be responsible for managing customer relationship management systems, executing targeted campaigns, analyzing customer data, and supporting the business team in enhancing customer retention and growth...

  • Senior Customer Experience Specialist

    4 days ago

    Thoothukudi, Tamil Nadu, India beBeeCustomerExperience Full time ₹ 32,00,000 - ₹ 40,00,000

    Job Title: Customer Experience Solutions ExpertLocation: Global OpportunitiesExperience Required: 8+ YearsRelevant Exp Required: 7+ YearsAvailability: Flexible Work ArrangementsPreferred Background: Contact Centre Domain ExpertsJob Description:We are seeking an accomplished Customer Experience Solutions Expert with deep expertise in contact centre...

  • Automotive Customer Experience Specialist

    4 days ago

    Thoothukudi, Tamil Nadu, India beBeeCustomerService Full time ₹ 60,00,000 - ₹ 80,00,000

    Job Overview:We are seeking a highly skilled and customer-focused Automotive Spare Parts Customer Service Representative to join our team.Key Responsibilities:Manage daily customer requests through a shared mailbox and provide exceptional member support across multiple channels.Ensure customer satisfaction by addressing complaints and inquiries promptly,...

  • Customer Retention Specialist

    6 days ago

    Thoothukudi, Tamil Nadu, India beBeeRetention Full time ₹ 10,00,000 - ₹ 12,10,000

    Job Opportunity: Customer Retention SpecialistJob Overview:The role of a customer retention specialist is pivotal in ensuring the growth and success of our business. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers to foster loyalty and retain their business.Key Responsibilities:Develop...