
Business Operations Manager
1 day ago
Job Description
Key Responsibilities:- To drive the business operations process of receivables across multiple sources thereby reducing the total outstanding and the associated average number of days while continuing to maintain a healthy relationship with clients.
- Correspond with clients to negotiate payment schedules that suit their current financial situation while still satisfying debts.
- Monitor and maintain client account details for non-payments, delayed payments, and other irregularities, making phone calls, adjusting accounts, writing off small balances, reconciling customers, and processing credit memos when necessary.
- Ensure client files are updated, recording times and dates that contact has been made and noting information that clients have received about their debt.
- Identify defaulting accounts and investigate reasons for default while continuing to maintain a healthy relationship with clients.
- Enlist the efforts of sales and senior management when necessary to accelerate the business operations process including supporting managers in repossessing assets and seeking legal support where required.
Required Skills and Qualifications:
- Graduate degree
Benefits:
- A competitive salary and benefits package
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