Senior Business Operations Manager

2 days ago

Noida, Uttar Pradesh, India beBeeBusiness Full time ₹ 1,04,000 - ₹ 1,30,878
Job Overview

We are seeking a highly skilled and motivated professional to fill the role of Senior Business Operations Manager. This is an exciting opportunity for a results-driven individual who is passionate about driving business growth and improving operational efficiency.

Key Responsibilities:

  • Ensure all post sanction & disbursement instructions issued by Mid-office through Disbursement Notice are processed as per extant internal guidelines and Bank's credit policy. This includes setup of fund based & non-fund based facilities, disbursement of loans, loan servicing (rollover/recovery/prepayment/drawing power computations/ modifications in existing loan).
  • Implementing restructuring of loans in line with sanction conditions in CBS
  • Capturing critical information related to borrower and facility so to ensure smooth and correct regulatory & internal reporting
  • Ensure no income leakage - booking of Income (Fee/Charges/Interest) in CBS and managing receivables
  • Handling of NPA, write-off accounts and recoveries thereof
  • Superior & efficient stakeholder engagement.
  • Conduct frequent interactions with stakeholder to understand the requirement & addressing concerns, if any.
  • Process management & re-engineering

System and Control Process:

  • Drive & monitor the team for ZERO DEFECT in capturing details in CBS basis details mentioned in DN and/or other peripheral systems.
  • Ensure that there are Nil write offs / P & L hits on account of operating errors. Any potential loss events observed should be reported & mitigated.
  • Identify potential risk items in existing process & processing methods to develop suitable mitigants
  • Monitoring of team productivity & efficiency
  • Monitoring of internal accounts & suspense accounts of the unit. Ensure no unidentified amount parked in internal accounts owned by the Unit.
  • Responsibility of voucher management including storage and offload to vendor

Governance and Compliance Responsibility:

  • Read, imbibe all internal process, Credit Policy, Operational Risk policy & RBI regulations impacting post sanction activities.
  • Mentoring & guiding team over such policies in efficiently executing their assigned task
  • Timely & accurate regulatory & internal management reporting
  • Tracking of all open Audit/ OR/Compliance points and to close them within the target dates
  • Develop a culture of Zero Non-Compliance
  • Timely closure & periodical reconciliation of open exceptions
  • Support Unit & other business functions in preparation of any audit related deliverables and attend to any audit findings and resolve them immediately

HR Practices:

  • Attract, mentor, groom and retain talent
  • Periodical training of team members on domain & functional knowledge
  • Engage with team via conducting daily huddles/ Product of the Week/ Monthly Activities
  • Adherence to HR policies released from time to time
  • Adherence to YES Personality guidelines & Code of Conduct
  • Ensure timely escalation and constructive feedback on issues impacting business
  • Build knowledge based best practices for constantly improving productivity of the team.

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