Senior Customer Service Director

Job Title:Customer Service DirectorTo lead the front office team towards achieving the highest standards of client satisfaction.To drive sales growth by converting all leads into studio visits.Harnessing inquiries via phone and email to provide exceptional customer experience.Maintaining brand consistency across all touchpoints.Monitoring front office...

Job Title: Client Service DirectorOxygen Entertainment offers event management services as a one-stop solution provider for creative design and production, tailored to meet clients' needs.The Client Service Director is a full-time on-site role in Mumbai that involves managing client services, client relations, ensuring customer satisfaction, effective...

Roles and ResponsibilitiesHandle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.Provide accurate information about products/services to customers based on their needs and preferences.Identify opportunities to upsell/cross-sell relevant products/services to increase revenue growth.Maintain...

Role ObjectiveThe Senior Operations Director will oversee and direct the operations of our India branches, encompassing treasury back office, trade finance, branch operations, and administration. The incumbent will ensure that approved processes, procedures, and systems are meticulously followed by employees to deliver an efficient service to internal and...

Senior Director - Growth & Retention StrategyDrive business growth through strategic retention and expansion initiatives.Job Summary:We are seeking a seasoned Senior Director to lead our growth and retention strategy. This role will focus on developing and executing plans to drive revenue growth, deepen client relationships, and enhance customer lifetime...

Service Delivery ManagerAbout Our TeamWe are a digital transformation and consulting firm specializing in enterprise ITSM implementations, platform integrations, and service management optimization. We partner with clients across industries to deliver tailored, scalable, and outcome-driven solutions that enhance operational efficiency and digital service...

Job Title: Senior Operations DirectorAbout the RoleWe are seeking a highly skilled and experienced Senior Operations Director to oversee the daily operations of our center.Main Responsibilities:Supervise and manage staff members to ensure smooth operation of the center.Develop and implement effective management systems to monitor performance.Coordinate...

Job Title: Service Delivery DirectorWe are seeking an experienced Service Delivery Director to lead our service delivery team. As a key member of our organization, you will be responsible for ensuring excellent customer service delivery of all technology solutions and products to clients.Key Responsibilities:Lead and manage service delivery teams to meet all...

Technical Service Director Job Description:Purpose of the Position Leading a Technical Service department is crucial for International market success. As a Technical Service Director, your primary goal is to shape the service strategy and drive growth while ensuring efficient service delivery and customer satisfaction.The ideal candidate will have experience...

Senior Technology DirectorWe are seeking a seasoned Senior Technology Director to lead our technology vision, strategy, and execution across our product portfolio. This pivotal leadership role requires a strong technical foundation, deep product engineering expertise, and hands-on experience across AI/ML, SaaS, Cloud, Cybersecurity, and Platform Engineering.