Director of Global Service Operations

3 days ago

Mumbai, Maharashtra, India beBeeService Full time ₹ 15,00,000 - ₹ 28,00,000
Technical Service Director Job Description:
Purpose of the Position


Leading a Technical Service department is crucial for International market success. As a Technical Service Director, your primary goal is to shape the service strategy and drive growth while ensuring efficient service delivery and customer satisfaction.

The ideal candidate will have experience in team management and a proven track record of achieving targets through strategic planning and execution.

Responsibilities include:
  • Developing and implementing effective service strategies to meet business objectives.
  • Leading a high-performing technical services team to deliver exceptional results.
  • Collaborating with cross-functional teams to identify opportunities and implement process improvements.
  • Maintaining open communication channels with customers and internal stakeholders to ensure seamless service delivery.
  • Evaluating performance metrics to inform strategic decisions and drive continuous improvement.
Skills and Qualifications:
Required Skills and Qualifications


• Strong leadership and team management skills with a proven track record of driving results through people
• Excellent communication and interpersonal skills with the ability to build strong relationships with customers and internal stakeholders
• Strategic thinking and problem-solving skills with the ability to analyze complex issues and develop effective solutions
• Experience in managing budgets and resources effectively
• Strong analytical and problem-solving skills with the ability to interpret data and make informed decisionsBenefits:
Benefits


As a Technical Service Director, you can expect a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.Others:
Others


This role offers a unique opportunity to join a dynamic organization and contribute to shaping the future of technical services in the International market.

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