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Executive Housekeeping Director
3 weeks ago
Cleaning Operations Manager
Job Title: Executive Housekeeper
We are seeking a highly skilled and experienced housekeeping professional to lead our cleaning operations across multiple properties.
About the Role:
- Develop, implement, and maintain high standards of cleanliness and presentation in all areas of our properties.
- Conduct regular audits, identify areas for improvement, and provide training to staff on best practices.
- Collaborate with Engineering and Operations teams to address maintenance issues and ensure seamless delivery of services.
- Monitor facility management budgets and optimize resource allocation to achieve efficiency gains.
- Support recruitment, onboarding, and training of facility staff to enhance skill development and service excellence.
- Analyze member and guest feedback to drive corrective actions and improve overall performance.
- Provide regular reports to leadership on cleaning performance, snag closure rates, and brand compliance scores.
- Stay up-to-date with industry innovations in cleaning equipment, materials, and sustainable practices to inform upgrade recommendations.
Requirements:
- Bachelor's degree in Hotel Management or related field.
- 8-12 years' experience in housekeeping leadership within luxury hospitality.
- Multi-property or corporate-level experience preferred.
Key Skills:
- Strong expertise in managing housekeeping operations in luxury hotels or premium lifestyle clubs.
- Excellent leadership and coaching skills to influence unit-level teams.
- Proficiency in snag list creation and follow-up tracking tools.
- Strong coordination skills across multiple properties.
- Proficiency in vendor management, including negotiation, performance monitoring, and cost optimization.
- Knowledge of sustainable cleaning solutions and modern housekeeping technology.
