Executive Housekeeping Lead

1 week ago

Rajahmundry, Andhra Pradesh, India beBeeHousekeeper Full time ₹ 5,00,000 - ₹ 10,00,000

The Assistant General Manager plays a pivotal role in leading the housekeeping operations to deliver exceptional cleanliness, hygiene, and aesthetic upkeep across all guest rooms, public areas, and back-of-house spaces.

Key Responsibilities:
  • Operational Excellence:
    • Develop and implement comprehensive standards for cleanliness, maintenance, and amenities, driving operational excellence and superior guest experience.
    • Collaborate with Corporate Housekeeper to establish and manage Standard Operating Procedures (SOPs).
    • Create structured checklists for daily, weekly, and monthly audits to ensure quality control.
  • Applied Learning:
    • Foster continuous on-the-job training in hygiene, grooming, and housekeeping techniques.
    • Conduct regular performance assessments to identify areas for improvement.
    • Utilize the appraisal system to track staff development and training needs.
  • People Management:
    • Motivate and guide the team to deliver high service standards with ownership and pride.
    • Promote a culture of internal customer care, collaboration, and professionalism.
    • Lead recruitment, performance discussions, and recognition activities.
  • Business Acumen:
    • Manage inventory, asset control, and budget adherence.
    • Monitor consumption patterns to minimize wastage and ensure cost discipline.
    • Review and approve procurement samples to meet quality and operational standards.
  • Leadership:
    • Exhibit a positive, hands-on leadership style that inspires the team by serving as a role model of professionalism, accountability, and service excellence.
    • Ensure department KPIs and goals are met in alignment with management directives.
    • Modify and improve housekeeping systems and procedures to drive service efficiency.
  • Compliance & Risk Management:
    • E nsure strict adherence to occupational health and safety guidelines and property safety protocols.
    • Conduct risk assessments and implement corrective measures proactively.
    • Ensure incident documentation, investigation, and resolution to avoid recurrence.
  • Safety Protocols:
    • Champion the implementation and enforcement of OH&S standards across all operational areas.
    • Monitor safety risks, conduct regular safety drills, and update emergency response plans.
    • Ensure department heads and teams are trained in HSSE protocols, fire safety, and first aid readiness.
    • Record and investigate incidents, enforce preventive measures, and ensure continuous improvement in safety practices.

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