Office Support Specialist

4 days ago

Dindigul, Tamil Nadu, India beBeeSupport Full time ₹ 17,00,000 - ₹ 21,00,000
Job Overview

We are seeking an experienced IT professional to support Microsoft Office applications.

  • The ideal candidate will provide technical assistance and incident management for Microsoft 365 product applications, including all Office applications, MS Outlook, and multiple add-ins.

Responsibilities:

  • Provide expert technical support for our Microsoft 365 product applications at a Level 2 skillset.
  • Collaborate with support teams to resolve issues efficiently.
  • Elevate complex issues to senior engineers or vendors as needed.

Requirements:

  • Bachelor's / Master's degree in computer science engineering/technology)
  • Technical certifications would be advantageous.
  • Experience working with enterprise Windows, Mac, and iOS environments is essential.
  • Proficient in troubleshooting and resolving issues related to crashes, performance, installation, data loss, features, licensing, and deployment of Office applications and their add-ins within enterprise environments.
  • Developing experience across Level 1/2 support roles in the technology stack described.

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