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3 days ago
Our organization is seeking a skilled Clinical Admin Associate to join our team on a remote basis. The successful candidate will be responsible for managing high-volume clinician/clinic communications, maintaining accurate records, and adhering to strict confidentiality protocols.
As a key member of our support team, the Clinical Admin Associate will perform a variety of tasks including:
- Executing templated communications with clinicians and clinics via approved channels.
- Maintaining accurate records, including deduplication, validation, and Do-Not-Contact list management.
- Triage inbound responses using pre-defined flows and updating trackers accordingly.
- Performing end-of-day quality assurance checks, including counts, exceptions, and variance notes.
The ideal candidate will have strong written English skills, preferably in UK English, and a comfort level with repetitive tasks. They should also possess basic proficiency in Google Sheets/Docs and familiarity with Electronic Medical Records (EMRs) or similar systems would be an asset.
In return, we offer a stable back-office role with flexible working hours (UK hours), a competitive salary (₹3 LPA), and opportunities for professional growth. We welcome candidates from diverse backgrounds who share our commitment to accuracy, confidentiality, and exceptional customer service.
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Technical Support Specialist
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