Digital Transformation Analyst

1 day ago

Pune, Maharashtra, India beBeeBusiness Full time ₹ 1,20,00,000 - ₹ 1,41,00,000
Job Title: Digital Marketing Business Analyst Job Description: As a Digital Marketing Business Analyst, you will collaborate with commercial businesses and product owners to define and deliver IT services that achieve business objectives. You will work on developing roadmaps, analyzing processes for improvement, and ensuring Salesforce functionalities align with business objectives through agile methodologies. Responsibilities: 
  • Drive effective requirements definition, creating objective testable requirements that result in a business solution that meets or exceeds defined objectives.
  • Create functional requirements in Use Cases, Coordinate requirements walk-through and signoff, verifying with customers that use cases and process models accurately portray specific business needs.
  • Write testable user stories and perform process mapping and analysis.
  • Facilitate testing of new Sitecore functionality rollouts.
  • Drive process standardization for owned processes.
  • Identify, analyze, and solve problems, the root cause of business and technical issues.
  • Provide business analysis and requirements management in support of global initiatives, including Salesforce CRM projects.
  • Elicit, define, analyze, and document testable business requirements, liaising with customers, end-users, and the information technology team.
 Requirements: 
  • Education: Bachelor's or master's degree in IT, engineering, or science, or equivalent work experience.
  • Certifications: Certification in Business Analysis with CMS experience.
  • Should have a minimum 3-6 years of relevant experience, with at least 3 years of validated experience as a business analyst in CRM IT web development, CRM, Web strategy, as well as experience in Business Requirement Gathering, Requirement Articulation, business processes, etc.
  • Should have experience in Salesforce Marketing Cloud and Salesforce Data Cloud.
  • Minimum 2 years' experience in CRM systems, ideally Salesforce Marketing Cloud, digital asset management is preferred.
  • Experience in Salesforce Marketing Automation cloud is good to have.
  • Experience working in Agile and SCRUM teams.
  • Experience in JIRA and Confluence is desirable.
 Benefits: 
  • Major medical coverage, policy exclusions, and insurance non-medical limit.
  • Employer Contribution of $8,000 - annually.
  • Employee Assistance Program.
  • Parental Leave.
  • Flexibility.
  • Hybrid Work Model.
 Others: 

We believe in crafting the greatest good for society, our strongest investments are in our people and the patients we serve. We are committed to Welcoming, Celebrating, and Thriving on Diversity.

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