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Branch Expansion Manager

3 weeks ago

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Role Overview

The Branch Head is accountable for overseeing and driving the overall business operations of the Bangalore branch. This includes sales growth, distributor/dealer management, branch profitability, operational efficiency, and team leadership.

Key Responsibilities:
  • Business Growth & Sales Management
  • Drive sales targets and revenue growth for the branch.
  • Develop and manage distributor, dealer, and channel partner networks.
  • Implement pricing, discount, and incentive policies strictly.
  • Identify new business opportunities, institutional sales, and government tenders.
Branch Operations & Administration
  • Manage day-to-day branch operations including billing, collections, stock, and logistics.
  • Ensure compliance with company SOPs, financial discipline, and reporting standards.
  • Maintain branch profitability and manage cost efficiency.
Team Leadership & Development
  • Lead, motivate, and monitor the branch sales & support team.
  • Train team members on products, software solutions, and sales processes.
  • Set performance targets and evaluate staff on defined KPIs.
Customer & Market Engagement
  • Strengthen relationships with key distributors, dealers, and large clients.
  • Address customer queries, complaints, and ensure timely resolution.
  • Conduct market research, competitor tracking, and provide insights to management.
Compliance & Reporting
  • Ensure all transactions follow company compliance, legal, and regulatory frameworks.
  • Prepare and present MIS reports, branch performance data, and sales forecasts.
  • Coordinate with Head Office for approvals, support, and escalations.
Required Skills and Qualifications:
  • Strong leadership and people management skills.
  • Proven track record in sales and business development (preferably in IT/biometrics/security products).
  • Excellent communication, negotiation, and relationship-building skills.
  • Financial acumen with experience in branch P&L management.
  • Ability to work under pressure and deliver results in competitive markets.
Qualification and Experience:
  • Graduate / MBA in Business Administration, Sales, or related field.
  • Minimum 7–10 years of experience in Sales/Branch Management.
  • Experience in biometric devices, IT hardware, security systems, or B2B distribution will be an added advantage.