TechRyde Inc. Support Specialist

2 days ago


Noida, Uttar Pradesh, India TechRyde Inc. Full time

About TechRyde Inc.

TechRyde Inc. transforms restaurant operations by automating the entire ordering process, from order placement to delivery. The innovative solutions empower staff to handle orders efficiently, earn higher tips, and ensure prompt food delivery. By driving customer satisfaction and increasing revenue through more orders and loyal patrons, we prioritize sustainability by reducing carbon footprints and minimizing food waste.

Job Title: API & Product Support Specialist

This is a full-time on-site role for an API & Product Support Specialist located in Noida. The specialist will be responsible for providing product support, analyzing data, offering customer support, ensuring customer satisfaction, and effective communication with internal teams and clients.

Key Responsibilities:

  • Address and resolve customer queries regarding product usage, APIs, and integrations.
  • Perform API testing and quality testing to ensure seamless functionality.
  • Troubleshoot issues related to APIs and provide solutions promptly.
  • Analyze and interpret data using SQL for debugging and resolution.
  • Collaborate with internal teams to escalate and resolve complex technical issues.
  • Maintain documentation and provide feedback to improve product performance.

What You'll Need:

  • Expertise in API testing, Quality testing, and SQL.
  • Strong understanding of APIs and related integrations.
  • Excellent verbal and written communication skills to interact with overseas clients.
  • Minimum of 2 years of experience in customer support, API testing, or a similar role.

Salary Range: ₹10.50 Lakh - ₹18.00 Lakh per annum



  • Noida, Uttar Pradesh, India TechRyde Inc. Full time

    About TechRyde Inc.TechRyde Inc. is a leading provider of restaurant technology solutions, aiming to simplify restaurant operations and enhance customer satisfaction.SalaryThe estimated annual salary for this position is $60,000 - $80,000 based on industry standards and the location.Job DescriptionWe are seeking a proactive and customer-focused Restaurant...


  • Noida, Uttar Pradesh, India TechRyde Inc. Full time

    Job Title: Restaurant Technology Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to join our team at TechRyde Inc. This full-time position is responsible for providing exceptional technical support to our restaurant clients, ensuring their smooth operation and satisfaction with our software...


  • Noida, Uttar Pradesh, India TechRyde Inc. Full time

    At TechRyde Inc., we are committed to delivering exceptional support services to our restaurant clients. As a leading provider of restaurant technology solutions, we understand the importance of timely and effective technical support in ensuring the smooth operation of our clients' businesses.We are seeking a highly skilled and experienced Technical Support...


  • Noida, Uttar Pradesh, India TechRyde Inc. Full time

    Company OverviewTechRyde Inc. is a leading provider of restaurant technology solutions, dedicated to simplifying operations and enhancing customer satisfaction. Job Description:We are seeking a proactive and customer-focused Restaurant Operations Specialist to join our team.The primary responsibility of this role is to handle support queries, manage team...


  • Noida, Uttar Pradesh, India Wings Inc Full time

    Job OverviewWings Inc is seeking a motivated and customer-focused Technical Support Specialist to join our support team.Key Responsibilities- Provide technical assistance to customers via phone, email, or chat, delivering prompt and effective solutions.Requirements- 1+ years of experience in a technical support role, preferably supporting software...


  • Noida, Uttar Pradesh, India Compunnel Inc. Full time

    Job OverviewWe are seeking a highly skilled IT recruitment specialist to join our team at Compunnel Inc. This is an excellent opportunity for someone with experience in end-to-end recruitment cycle management.


  • Noida, Uttar Pradesh, India Saas Labs US Inc. Full time

    About SaaS Labs US Inc.Saas Labs is a leading global provider of innovative software solutions. Our portfolio includes JustCall, a cloud-based phone system and contact center platform used by businesses worldwide. We are backed by top investors like Peak XV Partners, Base10 Partners, and Eight Roads.Job DescriptionWe are seeking an experienced Product...


  • Noida, Uttar Pradesh, India Net2Source Inc. Full time

    Job SummaryWe are seeking an experienced Strategic US Staffing Specialist to join our team at Net2Source Inc. in Noida. The ideal candidate will have a strong background in recruitment, excellent communication skills, and the ability to work effectively with clients across various industries.


  • Noida, Uttar Pradesh, India Compunnel Inc. Full time

    **Job Title:** IT Recruitment SpecialistWe are seeking a highly skilled IT recruiter to join our team at Compunnel Inc. as an IT Recruitment Specialist. This role is based in Noida and requires the individual to have strong recruiting skills, particularly focused on Green Card holders and U.S. citizens.The ideal candidate will have 6 months to 3 years of...


  • Noida, Uttar Pradesh, India Wings Inc Full time

    **Job Title:** Senior Business Solutions SpecialistAbout the Role:At Wings Inc, we're seeking an experienced and skilled Senior Business Solutions Specialist to join our team. This role is responsible for working closely with stakeholders to elicit, analyze, and document business requirements.Key Responsibilities:- Collaborate with cross-functional teams to...


  • Noida, Uttar Pradesh, India Net2Source Inc. Full time

    At Net2Source Inc., we are seeking a highly skilled Global Accounting Specialist to join our team in the APAC & EMEA regions. This is an exciting opportunity for a seasoned finance professional to lead our accounting activities and drive growth across these dynamic markets.Job OverviewThe Global Accounting Specialist will be responsible for overseeing...

  • Lead QA Specialist

    2 weeks ago


    Noida, Uttar Pradesh, India Infopro Learning, Inc Full time

    Job SummaryWe are seeking a highly skilled and strategic Lead QA Specialist to join our team at Infopro Learning, Inc. This is an exceptional opportunity for a seasoned Quality Assurance professional to lead the way in ensuring high-quality software products in the eLearning domain.


  • Noida, Uttar Pradesh, India TETRAHED INC Full time

    Data Platform SpecialistTETRAHED INC is seeking a skilled Data Platform Specialist to join our team.OverviewWe are a dynamic organization looking for an experienced professional to lead the design, development, and maintenance of our data platforms. The ideal candidate will have strong expertise in Big Data Engineering, cloud-based solutions, and data...


  • Noida, Uttar Pradesh, India Wings Inc Full time

    Job Title: Business Systems SpecialistWe are seeking a highly skilled Business Systems Specialist to join our team at Wings Inc. This is a fantastic opportunity for someone who is passionate about business analysis and wants to make a real impact in the industry.About the Role:The primary focus of this role will be to work closely with stakeholders to...


  • Noida, Uttar Pradesh, India Compunnel Inc. Full time

    We are seeking an experienced Sales Specialist to join our team at Compunnel Inc. This role is ideal for a highly motivated individual with a proven track record of selling SAAS-based solutions, particularly within the Applicant Tracking Systems (ATS) domain.Job Overview:As a Sales Specialist, you will be responsible for driving sales in the US market,...


  • Noida, Uttar Pradesh, India PEOPLE FORCE CONSULTING INC Full time

    Job Title: Endpoint Security SpecialistWe are seeking an experienced Endpoint Security Specialist to join our team at PEOPLE FORCE CONSULTING INC.Job Summary:The successful candidate will be responsible for designing and implementing industry-known endpoint security solutions to protect our organization's endpoints. This role requires strong technical...


  • Noida, Uttar Pradesh, India VLink Inc Full time

    VLink Inc. is a leading provider of IT staffing solutions in the United States. We are currently seeking an experienced and skilled Senior US IT Talent Acquisition Specialist to join our team in Noida, India.The ideal candidate will have a strong background in full life cycle recruiting, with experience working with W2, U.S. citizens, green card holders, and...


  • Noida, Uttar Pradesh, India Wings Inc Full time

    Job OverviewWe are seeking a highly skilled and customer-focused technical professional to join our support team at Wings Inc. as a CUSTOMER SUPPORT EXPERT. As the first point of contact for our customers, you will be responsible for providing prompt and effective solutions to technical issues related to our software product.Responsibilities:Provide...


  • Noida, Uttar Pradesh, India Infopro Learning, Inc Full time

    Are you a seasoned professional with a passion for transforming customer experiences? Do you have expertise in project management and the online learning industry?We are seeking an experienced Learning Experience Transformation Specialist to join our team at Infopro Learning, Inc. As a key member of our organization, you will be responsible for leading...


  • Noida, Uttar Pradesh, India TETRAHED INC Full time

    Job Title: Artificial Intelligence SpecialistJob Description: We are seeking an Artificial Intelligence Specialist to join our team at TETRAHED INC. As an AI Specialist, you will be responsible for developing innovative technical solutions and integrating generative AI technologies into cloud-native architectures. You will support a wide range of customers...