Expertise Advisor
1 day ago
The role of a Technical Expert is to work closely with customers to understand their business and functional needs.
- Customized solutions will be proposed based on technical expertise and capabilities in Intellectual Property Support Services and Patent Research & Analytics.
- The sales team will be advised and supported in the sale of IP services through secondary research and business insights.
- Closely working relations with customers will be built to be the 'go-to person' for solving their problems.
Responsibilities
- Work closely with customers to understand their business and functional needs.
- Propose customized solutions based on technical expertise and capabilities.
- Advising and supporting the sales team in the sale of IP services.
- Building close working relations with customers.
- Working with the Operations team to track and monitor customer projects.
- Collaborating with Sales/ Marketing teams to design and implement targeted Sales/ Marketing strategies.
Requirements
- Quick learning skills and ability to grasp new concepts and technologies.
- Creative thinking and problem-solving abilities.
- Strong analytical skills and ability to understand complex technology concepts.
- Excellent written communication skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
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