Chat Process Manager

6 days ago

Pune, Maharashtra, India beBeeCustomer Full time ₹ 4,37,000 - ₹ 6,43,000

Job Opportunity:

">

We are seeking a highly skilled Chat Process Manager to join our team.

">
  • Key Responsibilities:
  • Manage customer inquiries through chat in a professional and timely manner.
  • Provide accurate information regarding products and services.
  • Resolve customer concerns efficiently while ensuring customer satisfaction.
  • Document all interactions in the system as per company policies.
  • Follow standard procedures and guidelines while troubleshooting.
  • Collaborate with internal teams for issue resolution when needed.
">

Requirements:

">
  • Education: Undergraduate / Graduate in any discipline.
  • Communication Skills: Excellent written English communication is mandatory.
  • Ability to Multi-Task: Handle pressure in a fast-paced environment.
  • Prior Experience: Prior BPO/chat support experience is an added advantage.
">

Shifts: Rotational (24/7 including night shifts).

">

Benefits: Free cab facility, opportunities to work with a global leader in customer experience management.

  • Chat Process Executive

    1 week ago

    Pune, Maharashtra, India WNS Full time

    Exclusive Walk-In Opportunity at WNS Pune Chat Process Hiring WNS Pune is hiring Chat Process Executives A fantastic opportunity for freshers and experienced candidates to join a global leader in customer experience management. Job Description Chat Process ExecutiveRole: Chat Process Customer SupportLocation: WNS, Weikfield, Viman Nagar, PuneDepartment:...

  • Chat Process Executive

    1 week ago

    Pune, Maharashtra, India WNS Full time

    Exclusive Walk-In Opportunity at WNS Pune Chat Process Hiring WNS Pune is hiring Chat Process Executives A fantastic opportunity for freshers and experienced candidates to join a global leader in customer experience management. Job Description Chat Process Executive Role: Chat Process Customer Support Location: WNS, Weikfield, Viman Nagar, Pune ...

  • Chat Process Associate

    3 days ago

    Pune, Maharashtra, India Talenta Manpower Services Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Chat Process Associate – International ProcessMinimum 1 year of International Chat/Voice/Customer Service experienceGraduated with strong customer handling skillsGood typing speed (35–40 WPM mandatory)Neeloy

  • Associate Process Manager-Chat

    7 days ago

    Pune, Maharashtra, India eClerx Full time US$ 90,000 - US$ 1,20,000 per year

    eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the International Chat process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the teamRole &...

  • International Chat Process Executive

    5 days ago

    Pune, Maharashtra, India Idealcrew Technology Full time ₹ 15,000 - ₹ 28,00,000 per year

    An International Chat Process Executive provides real-time, written customer support to global clients via chat & email, resolves inquiries, troubleshoots issues & maintains client satisfaction.Previous customer support experience is often preferred Required Candidate profileExcellent written English communication skills are essential for interacting with...

  • International Voice and Chat Process Executive

    5 days ago

    Pune, Maharashtra, India WNS Holdings Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    Job Title: International Voice & Chat Process Executive (03 yrs)Company: WNS Global ServicesLocation: Viman Nagar PuneExperience: 0 – 3 YearsEducation: Any Graduate, UndergraduateEmployment Type: Full Time, PermanentIndustry: BPO / BPMJob Description:Roles and Responsibilities:Handle international voice and chat processes for global clients.Manage multiple...

  • Chat Process Executive

    3 days ago

    Pune, Maharashtra, India WNS Holdings Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    WNS is hiringWe are hiring for chat process ( 3 months contract basis ) .Only freshers are welcomeGraduate / UndergraduateShift - US shiftLocation - Viman nagarBoth side cab facility freeContact Person - HR Anjali

  • UK CHAT Process in an MNC

    7 days ago

    Pune, Maharashtra, India Ghrs Training Full time ₹ 5,50,000 per year

    International CHAT Process (UK)Shift :- 1:30am Last Log-out-Salary - Upto 5.5 LPA + IncAny Graduate with 1 year chat process experienceLocation - ( Hadapsar) For More Info Call OR What's App @ Required Candidate profileExcellent Communication Skills in ENGLISH is mandatory.Any Graduate with 1 year Relevant Experience.Immediate Joiner Perks and...

  • Lead General Insurance or Chat Process Team

    7 days ago

    Pune, Maharashtra, India beBeeLeadership Full time ₹ 15,00,000 - ₹ 25,00,000

    As a team leader, you will oversee daily operations of 10-12 employees in General Insurance or Chat Process.Key Responsibilities:Team Performance Management: Ensure smooth functioning by consistently meeting SLA's and managing performance metrics.Team Development: Lead high-performing teams by fostering good communication skills and interpersonal...

  • Travel Chat Process. Sal

    3 days ago

    Pune, Maharashtra, India Skyscraper Consulting Full time ₹ 22,000 - ₹ 50,000 per year

    Hiring for CHAT / Voice ProcessTravel / Insurance / Telecom ProcessSal- 22K to 50K + IncentiveShift - UK / US / AUS Shift + WKND OFFAny Fresher or Exp Cand can apply For More Details Call / Mail - Required Candidate profileNeed Excellent Communication.Need Immediate Joiners.Should be ok with Work in 24/7 Shifts. Perks and benefitsPick and Drop...