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Production Support Specialist

2 weeks ago

Cochin, Kerala, India beBeeAccountability Full time ₹ 15,00,000 - ₹ 25,00,000

Job Summary:

Seeking a Senior Production Support Engineer with exceptional technical skills and strong communication abilities to provide level 2 production support to business users.

The ideal candidate will have hands-on experience with SQL/Unix, VB/Powerquery/Python, and monitoring/job scheduling tools like Control-M.

  • Key Responsibilities:
  • Provide level 2 production support to business users directly.
  • Ensure seamless operation of production systems and applications.
  • Troubleshoot and resolve technical issues in a timely manner.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Develop and maintain technical documentation and knowledge base.

Requirements:

  • 9-12 years of experience in production support.
  • Strong understanding of technical concepts and industry trends.

What We Offer:

  • A dynamic work environment with opportunities for growth and development.
  • A competitive salary and benefits package.