Senior Oracle EBS Financials Support Specialist
1 day ago
Job Overview:
We are seeking a highly skilled and experienced Senior Oracle EBS Financials Support Specialist to join our team. As a key member of our support organization, you will be responsible for delivering post-sales support and solutions to our customers while serving as an advocate for their needs.
About the Role:
This is a challenging role that requires strong technical expertise in Oracle EBS Financials, excellent problem-solving skills, and effective communication skills. You will work closely with internal teams and customers to resolve complex issues, provide guidance on product usage, and ensure timely delivery of high-quality solutions.
Responsibilities:
- Provide expert-level support for Oracle EBS Financials products, including Accounts Receivable, Accounts Payable, Cash Management, Internet Expenses, EB Tax, Fixed Assets & General Ledger
- Analyze and troubleshoot complex issues, collaborating with internal teams and customers to resolve problems
- Develop and implement effective solutions to meet customer needs, ensuring timely delivery and high-quality results
- Maintain up-to-date knowledge of Oracle products, technologies, and industry trends
- Collaborate with cross-functional teams to identify areas for improvement and implement process enhancements
Requirements:
To succeed in this role, you should have:
- A minimum of 2 years of leadership experience working at a customer-facing role
- Strong technical skills in Oracle Database, SQL, PL/SQL, Java, Unix, Forms, Reports, XML/BI Publisher, Workflow, OA Framework, SOA/BPEL, OTBI, OIC, XML/HTML
- Excellent problem-solving and analytical skills, with ability to think critically and independently
- Effective communication and interpersonal skills, with ability to work with diverse stakeholders
- Knowledge of business processes and application setups, with ability to understand customer requirements/user stories
What We Offer:
As a valued member of our team, you can expect:
- A competitive salary range of $80,000 - $120,000 per annum, depending on location and experience
- A comprehensive benefits package, including medical, life insurance, retirement planning, and more
- The opportunity to work with a global leader in the technology industry, with a culture that values innovation, diversity, and inclusion
- Ongoing training and development opportunities to enhance your skills and career growth
About Us:
Oracle is a global technology company that provides innovative solutions to businesses across various industries. Our mission is to empower our customers to thrive in a rapidly changing world by delivering cutting-edge products and services that drive business success. At Oracle, we believe in fostering a culture of diversity, equity, and inclusion, where everyone has the opportunity to contribute and grow.
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