EBS Financials Technical Specialist

2 weeks ago


Bengaluru, Karnataka, India Oracle Full time

Oracle is seeking a highly skilled EBS Financials Technical Specialist to provide technical support to global enterprise customers. The ideal candidate will have a strong background in Financials and SQL, with excellent communication and analytical skills. Key responsibilities include delivering customer service, creating valuable fix content, participating in automation solve activities, and engaging in global or regional project activities to improve customer service and solve methodologies and tools.

Key Responsibilities:

• Deliver customer service within service-level agreement for both quality and time

• Create valuable and reusable fix content

• Participate in Automation solve activities by providing feedback, submitting ideas, and creating scripts to depict and resolve software and data issues

• Engage in global or regional project activities for improving customer service and solve methodologies and tools

Requirements:

• Knowledge of accounting principles and understanding of ERP product(s), particularly the Financials (General Ledger, Payables, Receivables) aspects

• Knowledge of SQL(any DB) is essential for support engineers

• Strong customer focus, analytical thinking, and ability to constantly look for ideas and process or tools improvement

• Nice to have technical knowledge PL/SQL, Oracle Reports, XML Publisher, JAVA technology, Unix, APEX



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