Oracle EBS Technical Consultant Position

3 weeks ago


Bengaluru, Karnataka, India Oracle Full time

Job Title : Oracle EBS Technical Consultant

Location : Bengaluru/Hyderabad

Experience Range : 2-6 years

Job Overview :

We are seeking a highly skilled EBS Financials Technical Support Engineer to join our team. The ideal candidate will have a strong background in Financials and SQL, with experience in delivering technical and functional support to global enterprise customers.

Responsibilities :

As an EBS Financials Technical Support Engineer, you will be responsible for:

• Providing high-quality customer service within service-level agreements

• Creating valuable and reusable fix content

• Participating in Automation solve activities to improve customer service and solve methodologies

• Engaging in global or regional project activities to improve customer service and solve methodologies

• Participating in testing cycles for new software releases

• Delivering internal and external training sessions on financial software features and solve methods

• Rotational support coverage for our customers on public holidays and weekends

Qualifications :

The ideal candidate will have:

• Knowledge of accounting principles and understanding of ERP product(s), particularly the Financials aspects

• Knowledge of SQL(any DB) for support engineers

• Excellent communication skills (written and verbal) in English

• Good knowledge of business flow for technical candidates

• Strong customer focus, analytical thinking, and ability to improve processes

Nice to Have :

The following technical knowledge is desirable:

• PL/SQL, Oracle Reports, XML Publisher, JAVA technology, Unix, APEX

Advantages :

Past experience in desk support for ERPs or consultancy and experience in Oracle E-Business Suite in particular Financials would be advantageous



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