Oracle EBS Technical Consultant Position
3 weeks ago
Job Title : Oracle EBS Technical Consultant
Location : Bengaluru/Hyderabad
Experience Range : 2-6 years
Job Overview :
We are seeking a highly skilled EBS Financials Technical Support Engineer to join our team. The ideal candidate will have a strong background in Financials and SQL, with experience in delivering technical and functional support to global enterprise customers.
Responsibilities :
As an EBS Financials Technical Support Engineer, you will be responsible for:
• Providing high-quality customer service within service-level agreements
• Creating valuable and reusable fix content
• Participating in Automation solve activities to improve customer service and solve methodologies
• Engaging in global or regional project activities to improve customer service and solve methodologies
• Participating in testing cycles for new software releases
• Delivering internal and external training sessions on financial software features and solve methods
• Rotational support coverage for our customers on public holidays and weekends
Qualifications :
The ideal candidate will have:
• Knowledge of accounting principles and understanding of ERP product(s), particularly the Financials aspects
• Knowledge of SQL(any DB) for support engineers
• Excellent communication skills (written and verbal) in English
• Good knowledge of business flow for technical candidates
• Strong customer focus, analytical thinking, and ability to improve processes
Nice to Have :
The following technical knowledge is desirable:
• PL/SQL, Oracle Reports, XML Publisher, JAVA technology, Unix, APEX
Advantages :
Past experience in desk support for ERPs or consultancy and experience in Oracle E-Business Suite in particular Financials would be advantageous
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