Delivering Exceptional Customer Experience

1 week ago

Bellary, Karnataka, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 8,00,000

Job Profile:

  • Key Objectives:

A Customer Engagement Associate is a pivotal role that involves interacting with clients to comprehend their requirements and provide suitable solutions. The ideal candidate should possess excellent communication skills, be adept at highlighting the value proposition, and have a profound understanding of product offerings.

Main Responsibilities:

  • Engage in effective and persuasive communication to highlight the value proposition.
  • Work towards achieving and exceeding sales targets.
  • Employ consultative selling techniques to understand customer needs and recommend suitable products.
  • Establish and maintain strong, long-lasting relationships with customers through regular follow-ups and personalized communication.
  • Address customer inquiries and concerns, providing timely and accurate information.
  • Maintain accurate and up-to-date records of all interactions with customers in the CRM system.
  • Provide regular reports on sales performance, activities, and challenges.

Essential Skills:

  • Proven experience in sales conversion, preferably in the beauty and lifestyle sector.
  • Excellent communication skills with a clear and persuasive approach.
  • Strong interpersonal skills and the ability to build rapport with customers.
  • Results-driven and able to meet and exceed sales targets.
  • Familiarity with CRM software and proficiency in Microsoft Office Suite.

The ideal candidate should be results-driven, possess excellent communication skills, and have a strong understanding of product offerings. If you are passionate about delivering exceptional customer service and meeting sales targets, we encourage you to apply for this role.

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