
Support Specialist
4 hours ago
We are seeking an experienced and skilled professional to manage software, hardware, and network issues based on service requests raised from end-users as per defined SLA's ensuring client satisfaction.
Main Responsibilities:- Ensure timely response of all tickets raised by clients
- Solutioning service requests while maintaining quality parameters
- Maintain a check on the number of tickets raised (dial home, chat, IMS) ensuring right solutioning as per defined resolution timeframe
- Perform root cause analysis of tickets raised and create an action plan to resolve problems
- Provide acceptance and immediate resolution to high-priority tickets
- Desktop Support skills are mandatory
- Experience in IT industry with knowledge of software, hardware, and networking
- Excellent communication and problem-solving skills
- Ability to work under pressure and meet deadlines
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IT Support Specialist
6 days ago
Noida, Uttar Pradesh, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 15,00,000IT Support SpecialistWe are seeking a highly skilled and experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing exceptional technical support to our clients, resolving complex issues, and ensuring seamless service delivery.Key Responsibilities:Provide technical support to clients via phone,...
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Support Specialist
6 days ago
Noida, Uttar Pradesh, India beBeeProblemSolving Full timeCustomer Support SpecialistWe are seeking a dedicated and empathetic Customer Support Specialist to deliver exceptional service to our clients. The ideal candidate will have a passion for customer service, excellent communication skills, and the ability to work in a fast-paced environment.Key ResponsibilitiesRespond to customer inquiries in a timely and...
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Technical Support Specialist
10 hours ago
Noida, Uttar Pradesh, India beBeeTroubleshooting Full time ₹ 15,00,000 - ₹ 20,10,000Job Title: IT Support SpecialistAbout the Role:We are seeking a skilled IT Support Specialist to join our organization. As an IT Support Specialist, you will provide exceptional technical support and guidance to end-users for various IT devices, applications, or processes.Provide technical troubleshooting support to end-users for various IT devices,...
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Technical Support Specialist
17 hours ago
Noida, Uttar Pradesh, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000Job Title: Technical Support SpecialistJob Description:Our organization is seeking an experienced Technical Support Specialist to join our team. This role involves providing technical guidance and support to end-users, ensuring prompt resolution of incidents and problems.Key Responsibilities:Diagnose and resolve issues related to System Configuration,...
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Customer Support Specialist
6 days ago
Noida, Uttar Pradesh, India beBeeCustomerSupport Full timeWe are currently seeking a highly skilled Customer Support Specialist to join our team.This is a fantastic opportunity for a candidate who is passionate about delivering exceptional customer service and support.Job Description:As a Customer Support Specialist, you will be responsible for providing timely and effective support to our customers via phone,...
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Customer Support Specialist
1 day ago
Noida, Uttar Pradesh, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000Job Description\We are looking for a highly skilled and motivated Customer Support Specialist to join our team. In this role, you will be responsible for handling inbound and outbound calls from clients, providing emotional support and guidance to resolve their concerns.\
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Client Support Specialist
19 hours ago
Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 9,87,654 - ₹ 12,34,567Client Support SpecialistThis role offers a chance to make a significant impact on our customers' experience by delivering exceptional support and personalized solutions.Avoiding misunderstandings through effective communication, both written and verbal.Rapidly adapting to changing scenarios and processes with flexibility.Fostering positive relationships...
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Office Support Specialist
23 hours ago
Noida, Uttar Pradesh, India beBeeSpecialist Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Office Support SpecialistWe are seeking an experienced Office Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical expertise and excellent support for our Microsoft 365 product applications.Provide Level 2 application support and incident management for our global user...
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Academic Support Specialist
1 day ago
Noida, Uttar Pradesh, India beBeeRepresentation Full time ₹ 4,00,000 - ₹ 6,00,000Academic Support SpecialistRole Overview:In this key position, you will play a pivotal role in promoting our institution and guiding prospective students through the higher education process.Student Guidance: Conduct informative sessions to provide insight into academic programs, admission requirements, and financial assistance options.Application...
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Technical Support Specialist
6 days ago
Noida, Uttar Pradesh, India beBeeTechSupport Full time ₹ 6,00,000 - ₹ 12,00,000Technical Support Specialist JobWe are seeking a highly skilled technical support specialist to join our team. The successful candidate will provide expert guidance and assistance to colleagues, ensuring that all system problems are resolved accurately and promptly.Main Responsibilities:Provide technical guidance in activities associated with identifying,...