Customer Service Representative

3 days ago

Aluva, Kerala, India beBeeCustomerService Full time ₹ 10,000 - ₹ 1,30,000

Job Opportunity: Customer Service Associate

About the Role:

We are seeking a highly motivated and customer-centric individual to provide exceptional support to our customers, ensuring a seamless and satisfying shopping experience.

Main Responsibilities:
  • Welcome and assist customers in a polite and professional manner.
  • Respond promptly to customer inquiries and resolve complaints efficiently.
  • Process sales transactions accurately using point-of-sale systems.
  • Support with billing, returns, and exchanges.
  • Maintain a clean and organized workspace.
  • Collaborate with other departments for smooth store operations.
  • Document customer interactions and transactions.
  • Promote products and services effectively.
  • Participate in sales-driven activities and promotional events.
Essential Qualifications:
  • High school diploma or equivalent required.
  • Previous experience in customer service or retail is advantageous.
  • Excellent communication and interpersonal skills.
  • Basic computer knowledge and literacy.
  • A positive attitude and strong problem-solving abilities.
Why You'll Thrive Here:

This role offers an excellent opportunity to develop your customer service skills, work in a dynamic environment, and contribute to the success of our team.

What We're Looking For:

We value individuals who are passionate about delivering exceptional customer experiences, working collaboratively, and striving for excellence in all aspects of their role.

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