Business Development Leader

5 days ago

Mysore, Karnataka, India beBeeLeadership Full time ₹ 12,00,000 - ₹ 19,80,000

Job Title: Business Development Leader

A seasoned leader is required to manage a team of 30 telesales executives, drive revenue growth, and enhance customer engagement. The ideal candidate will possess exceptional leadership, communication, and analytical skills.

Key Responsibilities:

  • Team Leadership & Management:
    • Lead, mentor, and manage a telesales team of 30 executives.
    • Set daily, weekly, and monthly sales targets for individuals and the team.
    • Monitor performance, provide regular feedback, and conduct performance reviews.
    • Ensure the team follows established sales scripts, compliance policies, and quality standards.
  • Sales & Strategy:
    • Develop and implement effective telesales strategies to drive revenue growth and meet business objectives.
    • Identify opportunities to upsell, cross-sell, and retain customers.
    • Track key performance indicators (KPIs) such as call volumes, conversion rates, lead generation, and revenue.
    • Analyze sales data and prepare regular reports for senior management.
  • Training & Development:
    • Provide training and coaching to improve communication, sales techniques, and product knowledge.
    • Onboard new hires and ensure smooth integration into the team.
    • Identify skill gaps and arrange refresher training sessions.
  • Operations & Process Management:
    • Ensure efficient use of CRM systems, sales tools, and processes.
    • Monitor call quality, customer interactions, and adherence to compliance standards.
    • Manage shift scheduling, attendance, and team discipline.
    • Work closely with marketing and operations teams to support lead generation and customer engagement initiatives.

Required Skills & Qualifications:

  • Strong leadership and people management skills.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to handle high-pressure sales environments.
  • Data-driven decision-making with strong analytical skills.
  • Proficiency in CRM systems and MS Office tools.

Benefits:

  • Opportunity to work with a dynamic team.
  • Chance to develop leadership skills.
  • Competitive salary and benefits package.

Others:

  • Graduate/Postgraduate in Business Administration, Marketing, or a related field.
  • 5–8 years of telesales/inside sales experience with at least 2–3 years in a managerial role.
  • Proven track record of managing large telesales teams (20–30+ people).
  • Experience in BFSI, Telecom, EdTech, etc., preferred.

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