Salesforce CPQ Administrator

4 weeks ago

Mumbai, Maharashtra, India Cornerstone OnDemand Full time
Lead Salesforce Administrator

About the Role:

We are seeking a highly skilled and experienced Lead Salesforce Administrator to join our IT GTM Systems team. As a key member of our team, you will be responsible for driving innovation and excellence across Sales, CPQ, Marketing, Services, Customer Success, and Partner functions.

Key Responsibilities:

  • Daily Support and Maintenance: Provide first-line support for user issues, troubleshooting and resolving problems promptly. Perform regular system health checks and maintenance tasks. Monitor and manage the Salesforce CPQ system to ensure optimal performance.
  • Issue Resolution: Investigate and resolve issues related to product configuration, pricing, quoting, and approvals. Collaborate with the IT and Salesforce development teams to address and resolve complex technical issues. Escalate unresolved issues to higher-level support or vendors as necessary.
  • System Configuration and Customization: Implement and test new features, updates, and integrations in a sandbox environment before deploying to production. Make necessary adjustments and enhancements to the CPQ system based on user requirements and feedback.
  • Salesforce Administration: Perform standard Salesforce administrative tasks such as user management, data management, security settings, and workflow automation. Develop and maintain reports and dashboards to support business needs. Conduct regular system health checks and performance monitoring to ensure optimal system functionality. Optimize system performance through configuration adjustments and best practices Salesforce release updates, ensuring compatibility and seamless integration with existing systems. Perform regular auditing of the Salesforce system to ensure data integrity and compliance with organizational policies.
  • Documentation and Reporting: Maintain detailed documentation of issues, resolutions, and changes to the CPQ system. Generate regular reports on system performance, user activity, and support metrics.
  • Collaboration and Communication: Work closely with cross-functional teams including Sales, Finance, and IT to ensure alignment and integration with other business processes. Communicate effectively with stakeholders to understand business needs and translate them into technical requirements.

Requirements:

  • Bachelor's degree in computer science, Information Technology, or a related field.
  • Overall, 7-8 years' experience in salesforce with minimum of 4-5 years of experience in Salesforce CPQ support or a similar role.
  • Salesforce CPQ certification is highly preferred.
  • Salesforce Administrator certification is must.
  • Experience in declarative and programmatic solutioning: core configuration, flows, writing Apex code and triggers, VF pages & Lightning Web components, SOQL, SOSL, etc.
  • Broad and deep knowledge and experience with the Salesforce product suite: Sales Cloud, Service Cloud, CPQ, Experience Cloud; Einstein;
  • Experience leading technical requirements gathering and building solutions from those requirements; working at-scale by reusing components and code to push apps out fast.
  • Experience with development tools, including IDE or Illuminated Cloud, Ant migration tool, GitHub, and others.
  • Experience with agile methodologies, including scrum, and continuous integration environments (Copado etc.) and waterfall.
  • Good understanding of environment management, release management, code versioning best practices, and deployment methodologies.
  • Passion for excellence
  • Ability to work seamlessly as part of a multi-site, multicultural, development and testing team, internal and external resources.

  • Salesforce CPQ System Administrator

    3 weeks ago

    Mumbai, Maharashtra, India Cornerstone OnDemand Full time

    Role Overview: We are seeking a technically adept individual to contribute to our Salesforce platform initiatives, driving innovation and excellence across Sales, CPQ, Marketing, Services, Customer Success, and Partner functions. The ideal candidate will have a passion for elevating platform performance, usability, and security.Key Responsibilities:Provide...

  • Lead Salesforce Administrator

    5 days ago

    Mumbai, Maharashtra, India Cornerstone OnDemand Full time

    Key ResponsibilitiesDaily Support and Maintenance: Provide first-line support for user issues, troubleshooting and resolving problems promptly. Perform regular system health checks and maintenance tasks. Monitor and manage the Salesforce CPQ system to ensure optimal performance.Issue Resolution: Investigate and resolve issues related to product...

  • Technical Support Analyst

    2 weeks ago

    Mumbai, Maharashtra, India Dynatrace Full time

    Job DescriptionThe Senior Support Analyst will provide technical support across our business applications for multiple workstreams in the Asia-Pacific region.This customer-centric role will assist users, primarily in Salesforce, with any issues that arise in processing a high volume of CPQ and account transactions.This role must possess sufficient...

  • Lead Salesforce Architect

    3 weeks ago

    Mumbai, Maharashtra, India Cornerstone OnDemand Full time

    Role Overview: We're seeking a highly skilled Salesforce Administrator to contribute to our Salesforce platform initiatives, driving innovation and excellence across Sales, CPQ, Marketing, Services, Customer Success, and Partner functions. This role is Office Based, Mumbai Office. As a Salesforce Administrator, you will be responsible for providing daily...

  • Salesforce Platform Lead

    2 weeks ago

    Mumbai, Maharashtra, India Cornerstone OnDemand Full time

    Role Overview: We are seeking a highly skilled Salesforce CPQ expert to contribute to our IT GTM Systems team. This role is focused on driving innovation and excellence across Sales, CPQ, Marketing, Services, Customer Success, and Partner functions. The ideal candidate will have a passion for elevating platform performance, usability, and security.Key...

  • Lead Salesforce Technical Expert

    1 week ago

    Mumbai, Maharashtra, India Cornerstone OnDemand Full time

    Salesforce Technical Expert We're looking for a Salesforce Technical Expert to contribute our Salesforce platform initiatives, driving innovation and excellence across Sales, CPQ, Marketing, Services, Customer Success, and Partner functions. We seek a technically adept individual with a passion for elevating platform performance, usability, and security. Key...

  • Lead Salesforce Architect

    2 weeks ago

    Mumbai, Maharashtra, India Cornerstone OnDemand Full time

    Role Overview: As a Lead Salesforce Architect, you will be responsible for driving innovation and excellence across Sales, CPQ, Marketing, Services, Customer Success, and Partner functions. This role is focused on elevating platform performance, usability, and security.Daily Support and Maintenance:Provide first-line support for user issues, troubleshooting...

  • Salesforce Technical Consulting Manager

    4 weeks ago

    Mumbai, Maharashtra, India Salesforce India Private Limited Full time

    Job Title: Salesforce Technical Consulting Manager - Apex/Visual ForceJob Summary:The Salesforce Technical Consulting Manager - Apex/Visual Force is responsible for leading the successful delivery of sophisticated Salesforce solutions for our customers. This role requires a strong technical background in Salesforce.com products and APIs, Apex/Visualforce,...

  • Salesforce Administrator

    2 weeks ago

    Mumbai, Maharashtra, India Systematic Group Full time

    Job Title: Salesforce AdministratorJob Summary:We are seeking a highly skilled Salesforce Administrator to join our team at Systematic Group. As a Salesforce Administrator, you will be responsible for designing and implementing advanced configurations, creating fields, objects, and reports, and providing user authentication.Key Responsibilities:Design and...

  • Epicor CPQ Software Engineer

    2 weeks ago

    Mumbai, Maharashtra, India PEOPLEOCITY LLP Full time

    Job Title: CPQ DeveloperJob Summary:Maxcess is seeking a skilled CPQ Developer to join our team. As a CPQ Developer, you will design, develop, test, and deploy applications that allow our users and customers to configure products we manufacture. You will work closely with business analysts and subject matter experts to understand the configuration...

  • Salesforce System Administrator

    1 week ago

    Mumbai, Maharashtra, India Shrestha cloud solutions Full time

    We are seeking a skilled Salesforce Administrator to oversee user and license management, resolve support tickets, and provide ongoing training.ResponsibilitiesManage user and license administration, including setup, roles, profiles, permissions, and public groups.Address user support tickets efficiently.Identify and gather user and stakeholder...

  • Salesforce System Administrator

    4 weeks ago

    Mumbai, Maharashtra, India Shrestha cloud solutions Full time

    Job Title: Salesforce AdministrationWe are seeking a highly skilled Salesforce Administrator to ensure the seamless operation of our Salesforce system. The ideal candidate will have a proven track record of administering and maintaining Salesforce systems, with a strong focus on user management, support, and training.Key Responsibilities:Oversee user and...

  • Salesforce Administrator

    6 days ago

    Mumbai, Maharashtra, India Systematic Group Full time

    Job Title: Salesforce AdministratorDepartment & Location: Sales SupportKey Responsibilities:Design and implementation of advanced configuration such as workflow rules, validation rules, approval process, visual force pages.Create field, objects, report typesCreate user authentication as per management requirementsCreating and maintaining custom reports and...

  • Salesforce Developer

    4 weeks ago

    Mumbai, Maharashtra, India FCM Travel India Full time

    Job Title: Salesforce DeveloperFCM Travel India is a leading travel management company that provides innovative solutions to businesses. We are seeking a skilled Salesforce Developer to join our team.Job Purpose:The ideal candidate will be responsible for designing, developing, and implementing Salesforce solutions that meet the business needs of our...

  • Salesforce Senior Developer

    3 weeks ago

    Mumbai, Maharashtra, India Tata Consultancy Services Full time

    Job Title: Salesforce Senior DeveloperGreetings from Tata Consultancy Services!We are seeking a highly skilled Salesforce Senior Developer to join our team in Mumbai. As a key member of our team, you will be responsible for providing technical oversight and governance for Salesforce/Vlocity projects in the Telecom industry.Key Responsibilities:Provide...

  • Senior Technical Support Specialist

    3 days ago

    Mumbai, Maharashtra, India Dynatrace Full time

    Job OverviewThe role of Senior Technical Support Specialist will be instrumental in providing top-notch technical support across our business applications for multiple workstreams in the Asia-Pacific region.This position will be responsible for resolving production support tickets, addressing logged issues, managing users, and coordinating escalations as...

  • Salesforce Senior Developer

    4 weeks ago

    Mumbai, Maharashtra, India Tata Consultancy Services Full time

    Job Title: Salesforce Senior DeveloperTata Consultancy Services (TCS) is seeking a highly skilled Salesforce Senior Developer to join our team in Mumbai. As a Salesforce Senior Developer, you will be responsible for providing technical oversight and governance for Salesforce/Vlocity projects in Telecom.Key Responsibilities:Provides technical oversight and...

  • Senior Technical Support Specialist

    6 days ago

    Mumbai, Maharashtra, India Dynatrace Full time

    Job OverviewThe Senior Technical Support Specialist will be responsible for providing high-level technical support to customers across various business applications. This role requires a strong understanding of Salesforce and other business applications, as well as excellent problem-solving skills and the ability to work effectively with stakeholders.Key...

  • Salesforce Administrator Position for IT Fresher

    1 week ago

    Mumbai, Maharashtra, India Systematic Group Full time

    Job Title: Salesforce Administrator PositionJob Summary:We are seeking a highly motivated and detail-oriented Salesforce Administrator to join our team at Systematic Group. As an IT Fresher, you will be responsible for designing and implementing advanced configurations, creating fields, objects, and reports, and providing exceptional customer support.Key...

  • Senior Technical Support Specialist

    4 weeks ago

    Mumbai, Maharashtra, India Dynatrace Full time

    Job Title: Sr. Support AnalystAbout the Role:The Sr. Support Analyst will be responsible for providing technical support across our business applications for multiple workstreams in the Asia-Pacific region. This customer-centric role will assist users, primarily in Salesforce, with any issues that arise in processing a high volume of CPQ and account...