Salesforce Platform Lead
3 weeks ago
Key Responsibilities:
- Provide daily support and maintenance for the Salesforce CPQ system, including troubleshooting and resolving user issues.
- Investigate and resolve complex technical issues related to product configuration, pricing, quoting, and approvals.
- Implement and test new features, updates, and integrations in a sandbox environment before deploying to production.
- Perform standard Salesforce administrative tasks, including user management, data management, security settings, and workflow automation.
- Develop and maintain reports and dashboards to support business needs.
- Collaborate with cross-functional teams to ensure alignment and integration with other business processes.
Requirements:
- Bachelor's degree in computer science, Information Technology, or a related field.
- 7-8 years of experience in Salesforce, with a minimum of 4-5 years of experience in Salesforce CPQ support or a similar role.
- Salesforce CPQ certification is highly preferred.
- Salesforce Administrator certification is required.
- Experience in declarative and programmatic solutioning, including core configuration, flows, writing Apex code and triggers, VF pages & Lightning Web components, SOQL, SOSL, etc.
- Broad and deep knowledge and experience with the Salesforce product suite, including Sales Cloud, Service Cloud, CPQ, Experience Cloud, and Einstein.
- Experience leading technical requirements gathering and building solutions from those requirements.
- Experience with development tools, including IDE or Illuminated Cloud, Ant migration tool, GitHub, and others.
- Experience with agile methodologies, including scrum, and continuous integration environments.
- Good understanding of environment management, release management, code versioning best practices, and deployment methodologies.
- Passion for excellence and ability to work seamlessly as part of a multi-site, multicultural, development and testing team.
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