Salesforce Platform Lead

3 weeks ago


Mumbai, Maharashtra, India Cornerstone OnDemand Full time
Role Overview: We are seeking a highly skilled Salesforce CPQ expert to contribute to our IT GTM Systems team. This role is focused on driving innovation and excellence across Sales, CPQ, Marketing, Services, Customer Success, and Partner functions. The ideal candidate will have a passion for elevating platform performance, usability, and security.

Key Responsibilities:
  • Provide daily support and maintenance for the Salesforce CPQ system, including troubleshooting and resolving user issues.
  • Investigate and resolve complex technical issues related to product configuration, pricing, quoting, and approvals.
  • Implement and test new features, updates, and integrations in a sandbox environment before deploying to production.
  • Perform standard Salesforce administrative tasks, including user management, data management, security settings, and workflow automation.
  • Develop and maintain reports and dashboards to support business needs.
  • Collaborate with cross-functional teams to ensure alignment and integration with other business processes.

Requirements:
  • Bachelor's degree in computer science, Information Technology, or a related field.
  • 7-8 years of experience in Salesforce, with a minimum of 4-5 years of experience in Salesforce CPQ support or a similar role.
  • Salesforce CPQ certification is highly preferred.
  • Salesforce Administrator certification is required.
  • Experience in declarative and programmatic solutioning, including core configuration, flows, writing Apex code and triggers, VF pages & Lightning Web components, SOQL, SOSL, etc.
  • Broad and deep knowledge and experience with the Salesforce product suite, including Sales Cloud, Service Cloud, CPQ, Experience Cloud, and Einstein.
  • Experience leading technical requirements gathering and building solutions from those requirements.
  • Experience with development tools, including IDE or Illuminated Cloud, Ant migration tool, GitHub, and others.
  • Experience with agile methodologies, including scrum, and continuous integration environments.
  • Good understanding of environment management, release management, code versioning best practices, and deployment methodologies.
  • Passion for excellence and ability to work seamlessly as part of a multi-site, multicultural, development and testing team.


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