Bilingual Hybrid Customer Service Team Lead

Company Description Macro Outsourcing is a Business Process Outsourcing company specializing in transcription, billing, and document management services for medical clinics and physicians in the United States. Our mission is to streamline back-office operations, enhancing efficiency and reducing costs while upholding the high standards of quality and...

Job Title: Bilingual Customer Service Agents for US Healthcare Sector">This role involves interacting with customers to answer inquiries and resolve issues, ensuring a high level of customer satisfaction.">The ideal candidate will possess fluency in both Spanish and English, excellent communication and interpersonal skills, as well as the ability to work...

Job Opening: Bilingual Virtual Assistant (French & English) – Night ShiftRemote | Full-time | Night Shift (EST/PST hours)Are you fluent in both French and English? Do you thrive in fast-paced environments and love supporting teams remotely? We're hiring a Virtual Assistant to support our growing international operations during night hours. Key...

Macro Outsourcing is a Business Process Outsourcing company specializing in transcription, billing, and document management services for medical clinics and physicians in the United States. Our mission is to streamline back-office operations, enhancing efficiency and reducing costs while upholding the high standards of quality and security required by the...

Customer Service Team LeadRole OverviewAs the Customer Service Team Lead, candidate will drive excellence in patient and customer support for Atiya Healthcare. Your focus will be on ensuring timely, empathetic, and high-quality support across all channels, maintaining SLAs, elevating service standards, and cultivating a strong, motivated team.Key...

Customer Service Team LeadRole OverviewAs theCustomer Service Team Lead, candidate will drive excellence in customer support for Atiya Healthcare. Your focus will be on ensuring timely, empathetic, and high-quality support across all channels, maintaining SLAs, elevating service standards, and cultivating a strong, motivated team.Key ResponsibilitiesTeam...

Company DescriptionClevora Global Outsourcing Services LLP, established in 2005, focuses on providing Project Management and Process Excellence Services. We offer comprehensive Business Process Outsourcing Solutions to both small and large-scale establishments from our headquarters in Delhi, India. Our services include multi-lingual customer support, content...

Job Title: Customer Service LeadAbout the RoleWe are seeking an experienced Customer Service Lead to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support.Your primary responsibilities will include:Responding to Client EnquiriesOwning Requests and ComplaintsMonitoring the...

Job SummaryThis is a leadership role that oversees the day-to-day operations of a customer service team. The successful candidate will have strong skills in customer service management and communication, with excellent problem-solving skills.

About the RoleWe are hiring an experienced Customer Service Team Leader to manage our service team, drive client satisfaction, and strengthen retention and upselling efforts.Key ResponsibilitiesLead and mentor a team of customer service executives.Ensure smooth resolution of client queries and escalations.Drive customer retention, upselling, and loyalty...