Team leader customer service

About the RoleWe are hiring an experienced Customer Service Team Leader to manage our service team, drive client satisfaction, and strengthen retention and upselling efforts.Key ResponsibilitiesLead and mentor a team of customer service executives.Ensure smooth resolution of client queries and escalations.Drive customer retention, upselling, and loyalty...

Company DescriptionGlobiva is India's most promising and fastest growing Business Process Management (BPM) company with a focus on delivering excellent customer experiences for its clients. Since commencing operations in early 2018, Globiva has grown to over 5000 employees, servicing more than 40 customers from delivery centers in Gurgaon, Bangalore, and...

Position: Team Leader – Outbound Customer Service & RenewalsLocation: DelhiInterview Mode: Face-to-FaceInterview Timing: 11:00 AM – 5:00 PMShift: Day ShiftWeekly Offs: 2 Rotational OffsQualification Required: HSC (12th Pass)Salary: Up to ₹7 LPA (approx. ₹55,000/month) up to ₹2 LPA in variables Key Requirements:Current role must be Team Leader in an...

Company DescriptionNS Matrix Services Pvt. Ltd. (NSMX) is a growing technology-driven company based in New Delhi, founded in 2011. We provide IT-enabled services to our dedicated US-based market research client. Our services include solutions in Online Surveys, Survey Programming, Project Management, Sampling, Fieldwork Management, Data Collection, Data...

About This Role">As a seasoned leader in customer support, you will drive excellence in service delivery across all channels, ensuring timely and empathetic interactions that meet or exceed service level agreements. You will lead a high-performing team of customer service agents, providing guidance, coaching, and feedback to ensure they have the skills and...

Company DescriptionADN is one of Delhi's leading Broadband Service providers in the area of Delhi NCR. Now at ADN, we have very fast secure, and FTTH (fiber to the home) connectivity on the internet. Our customers can connect from our ultra high fiber and wireless network at anywhere-anytime. We are leading broadband service provider in Delhi NCR. In today's...

About Silvish Silvish is a fast-growing 9 to 5 silver jewelry brand redefining how modern India wears and gifts jewelry. With Italian-inspired designs, certified 92.5 sterling silver, and premium craftsmanship, we've built a loyal customer base that values both quality and experience. We are looking for a  Customer Support Executive to be the voice of...

Job Description : Team Leader - Fun BlockKnowledge, Skills & Abilities:Good communication & written skillsTeam Building SkillsCustomer SatisfactionProficient in MS office.People ManagementRetail OperationsQualifications: ExperienceGraduationin any discipline.5+ years of retail, leisure, or hospitality experience, including management experience.Proven...

Company DescriptionSMC Insurance Brokers (P) Ltd is a composite insurance Broker registered with the Insurance Regulatory and Development Authority of India (IRDAI). Headquartered in Delhi, we offer a wide array of insurance services, including life and non-life insurance, under professional guidance. We also engage in Corporate Business & Retail Listing...

Job DescriptionOverviewThe Team Leader (Real Estate) plays a critical role in guiding and managing a team of real estate professionals to achieve collective organizational goals. This leadership position involves not only overseeing day-to-day operations but also providing strategic direction to enhance team performance and drive business growth. The Team...