Email Administrator

2 days ago


Bengaluru, Karnataka, India beBeeEmailAdministrator Full time ₹ 45,00,000 - ₹ 75,00,000
Job Opportunity:

We are seeking a detail-oriented and proactive individual to fill the role of Email Administrator. In this position, you will be responsible for effectively managing customer emails, ensuring timely responses, and maintaining high levels of customer satisfaction.


Responsibilities:
  1. Manage and respond to customer emails in a timely manner
  2. Ensure accurate and effective communication with clients via email
  3. Organize and prioritize incoming emails based on urgency and importance
  4. Maintain records of customer interactions and follow up as necessary
  5. Collaborate with team members to improve email handling processes
  6. Assist in the development of email templates and automated responses
Requirements:
  • Proficiency in written communication in English
  • Familiarity with email management tools and software
  • Strong organizational skills and attention to detail
  • Ability to work independently and as part of a team
  • Basic knowledge of customer service principles
  • Familiarity with Microsoft Office Suite (Word, Excel, Outlook)
  • Problem-solving skills and ability to handle customer inquiries effectively
Value Proposition:

This role offers a dynamic environment where you can utilize your skills to make a positive impact on our customers. As an Email Administrator, you will have the opportunity to develop your expertise in email management and contribute to the growth and success of our organization.



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