Help Desk Professional

2 weeks ago

Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 9,97,360 - ₹ 13,56,800

Job Title: Help Desk Professional

\
  • Key Responsibilities:
    • The ideal candidate will possess excellent interpersonal skills, providing exceptional customer service and support to meet the needs of our clients.
    • Gathering in-depth knowledge of assigned customers' technical environments is essential for delivering proactive solutions.
    • Utilizing available tools and resources, the successful candidate will document and verify reported issues, ensuring prompt resolution and effective communication with stakeholders.
    • When necessary, collaborating with cross-functional teams will be crucial in driving results and meeting business objectives.

Ideal Experience:

  • Demonstrated understanding of PC hardware, network infrastructure, operating systems, cloud platforms, databases, telephony systems, software applications, and ACD technologies.
  • Able to quickly learn complex software tools and apply problem-solving skills, adhering to company policies and procedures to resolve routine issues efficiently.
  • Strong customer service and teamwork skills are paramount in maintaining a professional demeanor during client interactions.

Qualifications:

  • A minimum of 2 years of relevant work experience or equivalent college-level coursework, with flexibility to work non-traditional hours, including early mornings, evenings, or weekends.
  • Limited travel may be required, along with opportunities for growth and development within the organization.

  • Help Desk Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeHelpDesk Full time ₹ 4,00,000 - ₹ 6,00,000

    Job Title: Help Desk SpecialistThis role is ideal for someone who wants to deliver top-notch support and make a positive impact in the lives of our clients.Key Responsibilities:Provide timely and professional assistance to customers via phone, email, or chat.Collaborate with internal teams to resolve complex issues and improve overall customer...

  • IT Help Desk Executive

    4 days ago

    Bengaluru, Karnataka, India Blue Chip Computer Consultants Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    we are looking for experienced IT Help Desk Executive who is good in communication, mail drafting, DNS , LAN and other related Skills.

  • Help Desk Associate

    2 weeks ago

    Bengaluru, Karnataka, India Olive Green Consulting Full time

    We're Hiring: Associate – Help Desk (Portuguese, Spanish & English-speaking) Location: Pune, India (Remote) Shifts: 24/7 Rotational (including night shifts) Work Days: 5 days/week We are currently hiring for one of our esteemed clients , a global SaaS provider in the enterprise technology space, known for innovation, operational excellence,...

  • Help Desk Associate

    2 weeks ago

    Bengaluru, Karnataka, India Olive Green Consulting Full time

    We're Hiring: Associate – Help Desk (Portuguese, Spanish & English-speaking) Location: Pune, India (Remote) Shifts: 24/7 Rotational (including night shifts) Work Days: 5 days/weekWe are currently hiring for one of our esteemed clients, a global SaaS provider in the enterprise technology space, known for innovation, operational excellence, and an...

  • Help Desk Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeSupport Full time ₹ 72,00,000 - ₹ 87,65,000

    Job OverviewWe are seeking a strong communicator with a knack for IT support to join our team as a Help Desk Specialist.This role is ideal for individuals who combine excellent communication skills with a passion for solving complex IT problems and delivering top-notch user support.Key HighlightsExcellent Communication Skills: Ability to interact...

  • Help Desk Operations Specialist

    1 day ago

    Bengaluru, Karnataka, India Kaseya Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong...

  • L1 Help Desk Analyst

    2 weeks ago

    Bengaluru, Karnataka, India Kyndryl Full time

    Who We Are At Kyndryl we design build manage and modernize the mission-critical technology systems that the world depends on every day So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable inclusive world for our employees our customers and our communities The Role Have...

  • IT Help Desk Specialist Level 2

    2 weeks ago

    Bengaluru, Karnataka, India AMSYS IT SERVICES PRIVATE LIMITED Full time

    Role: IT Help Desk Specialist Level 2Work Location: Thane, MaharashtraTotal Experience: 3+yearsShift: US Shift Hours & Rotational Shift We are seeking an experienced Help Desk Specialist Level 2 to join our 24x7 NOC, SOC, and Help Desk division. The ideal candidate will be skilled in troubleshooting, configuring, and maintaining a variety of devices across...

  • University - Help Desk Associate

    1 week ago

    Bengaluru, Karnataka, India DSU Online Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Position OverviewThe University Help Desk Associate provides frontline technical support to students, faculty, and staff, ensuring seamless operation of IT services. This role combines problem-solving expertise with exceptional customer service to resolve hardware, software, and network issues efficiently.TasksKey ResponsibilitiesTechnical Support: ...

  • Help Desk Officer

    1 week ago

    Bengaluru, Karnataka, India MUFG Full time

    About MUFG Global Service MGS MUFG Bank Ltd is Japan s premier bank with a global network spanning in more than 40 markets Outside of Japan the bank offers an extensive scope of commercial and investment banking products and services to businesses governments and individuals worldwide MUFG Bank s parent Mitsubishi UFJ Financial Group Inc MUFG ...