Operations Executive
4 weeks ago
About the Role
Collabera is seeking a skilled Operations Executive to provide financial, administrative, and clerical support to the organization. The ideal candidate will be responsible for processing invoices, issuing payments, and controlling expenses.
Key Responsibilities
- Initiate and complete onboarding processes for new employees, adhering to Collabera's policies and US State & Federal Govt. regulations.
- Communicate effectively with prospective employees regarding Collabera's policies and procedures.
- Analyze and verify documents received from prospective employees to confirm their identity and resolve any deficiencies.
- Create a positive employee experience by coordinating with internal teams and external vendors.
- Resolve billing issues, including P.O. extensions, invoice rejections, and P.O. budget issues, and notify the relevant parties once resolved.
- Participate in Collabera internal audits to identify and fix errors.
Requirements
- Excellent verbal and written communication skills.
- Persuasive and goal-oriented with the ability to work accurately under stress and pressure.
- Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
Bonus Points
- Preferably have worked in a non-voice-based KPO/BPO/LPO environment or have experience demonstrating knowledge of detailed processes.
If you're interested in this role, please share your updated resume and a preferred time to contact us, and we'll take care of the rest.
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