Delivery Center Leader

Job Title:">A senior leader is sought after to manage a technical center and drive strategy, delivery, innovation, and people management.">Key Responsibilities:">Lead and manage a team of technical staff with the goal of achieving operational excellence and business growth.Ensure timely and high-quality delivery of projects.Drive innovation, efficiency, and...

Transforming Education with Excellence is a goal we strive for daily.We seek an accomplished Centre Head to lead our operations, staff, and service delivery. As a key leader, you will drive excellence, ensure client satisfaction, and foster a positive working environment.Key Responsibilities:Leadership & Team Management: Lead and oversee a dedicated team,...

Establishing a Strong Leadership PresenceA career opportunity exists for an experienced and results-driven leader to oversee our operations, staff, and service delivery. In this pivotal role, you will drive excellence, ensure client satisfaction, and foster a positive working environment.Key Responsibilities:Strategic Vision & Team Management: Foster a...

UnacademyHeadquartered in Bengaluru, Unacademy is India's largest learning platform that brings expert educators together with millions of students in need of quality education. With a mission to democratize education, Unacademy has been a pioneer in the online education sector, providing high-quality content to millions of learners across the country.Job...

Unacademy Headquartered in Bengaluru, Unacademy is India's largest learning platform that brings expert educators together with millions of students in need of quality education. With a mission to democratize education, Unacademy has been a pioneer in the online education sector, providing high-quality content to millions of learners across the country. Job...

Executive Director of MEP ProjectsLeading a senior team with 15+ years of experience in MEP project execution and management is required. Recent hands-on involvement in Data Centers, Hi-Tech Buildings, and R&D Centres is essential.Key Responsibilities:Oversee the overall planning, execution, and delivery of MEP works at project sites.Coordinate with design...

**About the Role:**We are seeking a seasoned leader to oversee end-to-end delivery across a portfolio of projects within the Banking and Finance sector.The ideal candidate will bring strong background in management consulting, presales, and stakeholder management, along with proven experience in delivering complex solutions to Banking and Finance clients.Key...

Job Title: Operations ManagerWe are seeking a seasoned leader to oversee voice-based BPO teams. You will be responsible for daily delivery, performance metrics (AHT, CSAT, FCR, SLA), and process improvements while ensuring client satisfaction and compliance.Key Responsibilities:Lead voice operations across multiple teams/projectsManage KPIs and ensure SLA...

Job Title:Process Management ExecutiveKey Responsibilities:Lead a team of supervisors, team leaders and agents to meet performance key performance indicators (KPIs) and service level agreements (SLAs).Monitor call quality, customer satisfaction and agent productivity.Implement strategies to enhance first-call resolution (FCR) and reduce average handling time...

Cloud Contact Center Engineer Job DescriptionAbout the RoleThis is a unique opportunity to work on designing, implementing, and maintaining cloud contact center platforms. The successful candidate will collaborate with cross-functional teams to deliver business outcomes.Key Responsibilities:Design and Engineering Functions: Establish guidelines and standards...