
Field Operations Manager
1 day ago
We require experienced professionals for installation, maintenance, and technical support across customer sites in India. This field-based role demands strong technical expertise, problem-solving skills, and excellent customer service with frequent travel.
Key Responsibilities:- Install, maintain, and repair products at customer locations.
- Diagnose issues efficiently and resolve complaints.
- Provide on-site technical support and training to customers.
- Coordinate with internal teams for escalations and quick resolutions.
- Maintain accurate records of service activities.
- Ensure compliance with safety standards and protocols.
- Build lasting relationships with customers, especially Indian Railways.
- Strong technical knowledge of mechanical or electrical systems.
- Troubleshooting and repair expertise in industrial equipment.
- Good problem-solving and decision-making abilities.
- Willingness to travel extensively within assigned regions.
- Strong communication skills with a customer-first mindset.
- Diploma / ITI in Mechanical or Electrical Engineering.
- Freshers and experienced candidates welcome.
- Prior experience in manufacturing, engineering, or railway industry preferred.
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